About us

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

What you will do 

Assist the inspection manager in various tasks including: performing fire alarm and sprinkler inspections approximately 4 days per week, with the 5th day providing support to the inspections team as far as training to inspectors, improving details and quality of inspection reports, problem solving to find solutions to roadblocks that inspectors face in the field, meeting team members and customers to improve communication and relationships, providing field support as needed, act as a liaison between inspections and service field members and office members, monitor inspection workload and timeliness, develop inspection team members, provide leader safety observations and ensure JCI safety policy is followed in the field, obtain and promote NICET certifications.
 
How you will do it 

Revenue Responsibility: Responsible for implementing plans, programs and process designated to meet and exceed growth and objectives while improving market potential for Planned Service Agreements. 

Customer Satisfaction: Responsible for assisting leading inspection teams in developing and maintaining processes and cadence to deliver customer satisfaction through effective and timely delivery of inspections. Ensure contractual obligations are fulfilled on a timely matter, with the goal of increasing the satisfaction of the customer experience. 

​​​​​​​Productivity Improvement: Monitor District Service productivity and improve productivity. Assess manpower needs to support delivery of contractual obligations (direct and subcontract employees). 

Employee Development: Identify existing team strengths and weakness and accordingly have a plan to coach and develop each individual team member to reach their potential. Effectively work in a matrix structure by always striving to maintain open communication channels and addressing conflict resolution issues timely and respectfully to all parties involve. 

Safety Compliance: Support Company and Area safety initiatives. Observes the day to day operations to ensure employees are following appropriate safety procedures, and addresses immediately any inconsistencies. Ensures that all corporate polices associated with affirmative action and equal employment opportunities are fully implemented, managed and monitor for compliance. 

What we look for 
Required 

• High School Diploma or equivalent  

• Minimum 5 years Fire Services industry 

• Ability to analyze deficiencies and develop appropriate action plan to address and rectify issues 

• Ability to work in a matrix infrastructure, coach, develop team, address conflict  

• Proficient with Microsoft Word, PowerPoint and Excel 

HIRING HOURLY RANGE: $33-43 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us