QA Analyst & Test Automation Developer 

Overview: 
Johnson Controls is seeking a talented and motivated QA Analyst & Test Automation Developer to join our growing team. This individual will play a key role in ensuring the quality, reliability, and performance of our applications, focusing on both manual and automated testing processes. The role involves close collaboration with onshore and offshore teams in an Agile environment, working with Product Managers, Product Owners, developers, and other stakeholders to design, execute, and maintain test cases and automation frameworks. 

Responsibilities: 

• Design, develop, and execute comprehensive test strategies for web applications. 

• Build and maintain automated test scripts using Selenium with C#, leveraging the MSTest framework for robust test validation. 

• Integrate automated tests within Azure DevOps CI/CD pipelines, collaborating with development teams to enable seamless deployment and quality assurance. 

• Conduct API testing using tools such as Postman or RestSharp or similar. 

• Ensure cross-browser and cross-device test coverage, utilizing platforms such as BrowserStack to validate application compatibility and responsiveness. 

• Validate data accuracy and perform database testing tasks on SQL Server and Cosmos DB. 

• Participate actively in all stages of the Agile development process, including PI planning, daily stand-ups, sprint reviews, and retrospectives. 

• Apply security and performance testing best practices to ensure application robustness. 

• Perform functional, integration, end-to-end, and user acceptance testing, including batch processes and data validation. 

• Mentor and provide technical leadership to junior team members, sharing expertise in automated testing and quality assurance best practices. 

• Collaborate closely with teams using SAFe Agile frameworks to deliver high-quality releases. 

• Leverage cloud testing approaches for applications hosted on Microsoft Azure. 

• Utilize AI capabilities to enhance testing processes and accelerate quality initiatives. 

• Stay current with industry standards in test automation, CI/CD, and QA methodology. 

Qualifications: 

• 3-5 years of QA experience across medium to large enterprise implementation projects. 

• 2 years hands-on automation experience using Selenium with C# and MSTest framework. 

• Strong knowledge of cross-browser testing platforms such as BrowserStack. 

• Experience writing automated scripts and integrating them in Azure DevOps pipelines. 

• Exposure to other automation and testing tools (e.g., Worksoft, LambdaTest, Panaya) is a plus. 

• Solid understanding of API testing, using Postman, RestSharp, or similar. 

• Effective communication skills for sharing testing knowledge and fostering a collaborative testing environment. 

• Previous experience in planning, preparing, and executing functional, integration, and user acceptance testing across multiple systems. 

• Demonstrated ability to develop test strategies and manage software testing and defect management cycles. 

• Highly collaborative, team-oriented, and able to thrive in an Agile (preferably SAFe Agile) environment. 

• Cloud testing experience, especially with applications hosted on Microsoft Azure. 

• Experience with performance testing tools (e.g., JMeter, LoadRunner) is a plus. 

• Experience with Salesforce (Experience Cloud, B2B Commerce, Sales Cloud) is a plus. 

• Experience leveraging AI capabilities to enhance work and QA processes is a plus. 

• Excellent verbal and written communication skills, and the ability to interact with both technical and non-technical stakeholders.