HVAC Service Sales Development Representative

About Us

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services, and an industry-leading field organization, we elevate customer performance, turn goals into real-world results, and help move society forward.

What We Offer

• Competitive salary & Incentives
• Company vehicle
• Paid vacation/holidays/sick time
• Comprehensive benefits including 401K, medical, dental, and vision
• On-the-job and cross-training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

What You Will Do

The HVAC Service Sales Representative is critical to the overall growth and profitability of the HVAC Service business! The chosen candidate will be responsible for initiating, establishing, and building profitable service relationships between new customers and Johnson Controls. Focus on selling renewable maintenance agreements as the key building block for establishing these relationships. The salesperson will work within an assigned geographic territory, working as part of a local branch office and teaming with sales and operations professionals within the branch. Uses sales tools to plan and document sales progress as well as increase business opportunities in current accounts. Expected to obtain and close business on a monthly basis.

How You Will Do It

• Follows a disciplined and professional process to identify, target, and qualify prospective new customers, leveraging market conditions and effective networking to uncover new leads and contacts.
• Contacts prospective customers and schedules appointments, building a referral network to identify new opportunities.
• Conducts sales calls designed to understand key operational challenges and dissatisfaction areas in operating and maintaining heating, cooling, ventilation, and control system equipment.
• Develops a sense of urgency to address customer needs, positioning Johnson Controls as the supplier of choice by proposing solutions tailored to prospective customer needs.
• Finalizes proposals with prospects and secures their commitment to the Johnson Controls solution.
• Facilitates customer kick-off meetings, resolves customer issues, maintains service agreements, and supports the collections process.
• Collaborates across teams to ensure seamless operations and customer satisfaction during the sales process.
• Participates in trade shows and professional organizations to build relationships and represent Johnson Controls professionally, adhering to the highest standards of quality, pride, integrity, and performance.

What We Look For

Required:

• Previous progressive sales roles.
• Exposure to sales methodologies, standards, and disciplines.
• Excellent presentation skills with the ability to engage in both individual and group communications.

Preferred:

• Aptitude for technical knowledge with a high level of attention to detail.
• Experience in selling services and intangible solutions.
• Strong knowledge of building HVAC systems.
• Familiarity with Salesforce.com.
• Post-secondary education.