What you will do 
Responsibilities include but are not limited to assisting the Construction Managers and Project Managers with coordination/ documentation, ordering of equipment for Install base projects including day-to-day general office duties as assigned for fire alarm, suppression and sprinkler. 

How you will do it 

• Operations Administrative Support uploading and Maintaining Projects and Contracts via Job Design/ BBI 

• Monitor status of small projects (fire alarm, suppression, sprinkler)  

• Communicate with customers and sale reps as to when material and/or labor is required.

• Ensure that required engineering is performed to meet customer expectations.

• Coordinate with TIS supervisor and/or construction manager customer’s labor requirements. 

• Order equipment, ensure that customer receives material when needed. 

• Report to department managers project status. 

• Process change orders, releasing equipment, filing, Certificate of Insurance, Warranty Letters 

• Billing of projects; compiling back-ups such as Certified Payroll, work tickets etc. 

• Handling customer/ contract disputes as needed. 

• Coordinate delivery of equipment to the job site 

• Coordinate delivery of close-out documents 

• Creation of purchase orders for subcontractors 

• Procurement and verification of project schedules 

• Attend work in progress meetings. 

• Tracking of project RFI’s, change orders and other pertinent documentation. 

• Coordination/ Follow Ups with Sales Team regarding project bookings; releasing of jobs from COE/ Credit holds etc. 

• Assist with Accounts Receivable (AR) 

• Act as the facilitator and point-person for information sharing between OTC, District, and select customers as directed by ACSM 

• Support Dispute Resolution in resolving disputes when requested by the AR Collectors or the Dispute team. 

• Contact customers when identified as necessary as part of DMS or for very simple reasons. 

What we look for 
Required 

• Proficient in Microsoft Windows, Word, EXCEL, Power Point 

• Knowledge of ACE, OASys, Job Cost Systems 

• Valid driver's license with a good driving record 

• High School diploma or equivalent 

• Ability to multi-task and prioritize among assignments with a strong adherence to deadlines. 

• Excellent verbal and written communication skills 

• Must be organized, detail oriented and self-motivating. 

• Must Pass a pre-employment background check and drug screen 

• Positive Attitude a must 

• Punctual and Accountable 

• Experience dealing with customers  

Preferred 

• Associates Degree preferred  

• 3 to 5 years of related experience 

• Experience in a high-volume, customer service–oriented position  

• Electrical/ Construction industry experience is helpful  

HIRING HOURLY RANGE: $26-39. (Hourly rate to be determined by the education, experience, knowledge, 
skills, and abilities of the applicant, internal equity, location and alignment with market data.) This position 
includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls 
Careers site at https://jobs.johnsoncontrols.com/about-us

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