What you will do  
 
Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions. Contact customer representative and ascertain equipment/systems problems. Perform service and repairs on sprinkler systems for commercial, industrial and residential applications. These include but are not limited to wet (steel, copper and CPVC), dry, pre-action, deluge and fire pumps.  
 
How you will do it  
 

• Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. in order to diagnose and repair equipment. 

• Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals. 

• Demonstrate a high level of customer service, with strong organizational skills, positive attitude, and an ability to learn quickly. 

• Must have the ability to work alone. 

What we look for 

Required 

• 3-5 years of documented experience in Fire Sprinkler service industry performing service and repair to Sprinkler and Suppression systems 

• High School Diploma or equivalent required 

• Ability to work flexible hours including weekends to meet customer requirements 

• Overnight travel may be required 

• Must maintain truck inventory to ensure timely response to customer needs 

• Must adhere to, implement, and follow safety guidelines and procedures at all times 

• Possess a valid driver’s license and driving record that meets company requirements 

• Follow verbal and written instructions 

• Capable of performing physical labor to include carrying and moving equipment and tools weighing up to 70 lbs. 

• Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 60 feet, working within ducts, crawl spaces, above ceilings, etc. 

• Must be able to follow, read and understand all safety requirement of the company and the customer 

Preferred 

• NICET Level II certification is a plus 
• Backflow certification is a plus 

HIRING HOURLY RANGE: $28-38 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us