What you will do

• Under general direction, responsible for the service, repair, design, configuration, and operation of complete HVAC building control systems and other low voltage control sub-systems (i.e. lighting, nurse call, data networks, etc.) to meet the intent of the customers and JCI goals.
• Accountable for the quality, timeliness, and efficiency of service and repairs.
• Develops advanced software programs and systems commissioning and resolves complex issues to ensure the proper systems operations of building control systems.
• Provides detailed information and submittals to communicate systems design and operation to end-users, consultants, sales and service teams, and subcontractors.
• Analyzes team performance and recommends changes to ensure profitability, safety, and client satisfaction.
• Maintains customer satisfaction while balancing financial goals and safety compliance.

How you will do it

• Supervises and provides leadership and work direction to Service Controls Technicians and Senior Controls Technicians, and ensures developmental plans are in place.
• Collaborates with sales to ensure all sales opportunities are supported, including linkage to installation opportunities.
• Recommends and supports staffing requirements and skills development for the successful and profitable execution of the business.
• Ensures that serviced account portfolios achieve growth, profitability, and customer satisfaction.
• Designs, programs, and services technically complex building control systems.
• Develops and tests complex software programs necessary to operate the system per the customer's facility requirements.
• Audits the effectiveness of HVAC control system operations and makes changes to improve performance.
• Creates flow diagrams, equipment schedules, sequence of operations, bill of material, network layouts, and electrical schematics as required for service and/or installation.
• Product selection, ordering, and tracking for assigned jobs.
• Assists controls techs in the loading and commissioning of all system and network-level controllers, as required.
• Assists in the validation of complete control system functionality and troubleshoots problems with subcontractors and other trades to ensure proper operation.
• Provides field change information to the team for the creation of as-built drawings and software where required.
• Keeps management and JCI contractor or customer informed of job progress and issues.
• Assists or delivers site-specific training for owner / operator on the total building control system.
• Participates in turnover meetings with sales and operations.
• Performs value engineering to provide cost effective results while maintaining customer satisfaction.
• Adhere to all JCI and customer safety standards, providing safety leadership and instruction to control technicians.

What we look for

Required

• 3-year diploma in Instrumentation, Mechanical, Electrical, or Energy Systems Engineering Technologist or equivalent diploma.
• 5-10 years of experience programming, installing, and commissioning building automation and HVAC control systems.
• Demonstrated knowledge of the construction, service mechanical, electrical, and HVAC industry.
• Demonstrated knowledge and understanding of mechanical drawings, electrical wiring diagrams, control theory, automatic temperature controls, building automation systems, and other building subsystems.
• Demonstrated experience in the integration of low voltage building sub-systems using various industry protocols (i.e. Modbus, LON, BACnet, etc.).
• Ability to relate technical knowledge to a non-technical audience.
• Demonstrated advanced computer skills, and computer-related drafting tools, such as Visio.
• Understanding of IP networking for building automation systems.
• Must have 10 years of Canadian Residency to obtain valid Secret Level 2 Government Clearance.

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