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职位描述
What You Will Do
As Field Service Operational Excellence Director, you will own & drive the operational excellence for EMEALA Service business to develop & implement world class tools, systems and processes to support business vision, growth strategy, and market needs.
You'll partner with Regional/Country Services Leaders to drive flawless end-to-end operations in field service business by developing roadmaps, providing support and managing process improvement & enhancement to drive higher experience for customers and frontline teams.
You will communicate effectively with Field Service Operations to maximize the adoption and effectiveness of Service platforms and drive change management.
How You Will Do It
What We Look For
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