Head of Service and Project Delivery
Chinese Taiwan, Taipei City, Taipei City

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Job details

Employment Type

Full-Time

Location:

Chinese Taiwan, Taipei City, Taipei City

Job Category:

Field Operations

Job Number:

WD30272178

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How we work at Johnson Controls

We focus on what matters

We win as one team

We own the outcome

We improve every day

Job Description

What you will do

We are seeking a seasoned leader to head our Service and Project Delivery division, overseeing all service operations and project execution activities. This role ensures high-quality service, successful project delivery, and sustainable business growth. It provides technical leadership in building services solutions while managing a large team and driving service sales performance.

How you will do it

  • Lead and inspire a large team across service, sales, and building services (including HVAC and BMS) project functions
  • Develop team capabilities, manage performance, and foster a positive, collaborative work culture
  • Ensure service excellence by overseeing maintenance quality, response times, and service KPIs
  • Drive project success from planning to completion, meeting safety, quality, timeline, and cost targets
  • Provide technical guidance on building services solutions and support teams in resolving complex issues
  • Collaborate with sales to drive revenue growth, develop solutions, and engage in key customer meetings
  • Strengthen customer relationships and ensure high levels of satisfaction across service and project teams

What we look for

Required

  • Degree in Mechanical, Electrical, Building Services, or related engineering field
  • Strong experience in building services solutions (including Electrical Power Equipment, HVAC and/or BMS)
  • Proven leadership experience managing medium to large teams
  • Background in service operations, project delivery, and commercial support
  • Excellent communication, customer handling, and problem-solving skills
  • Proficient in English and Mandarin, both spoken and written

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