Key Responsibilities:

• Assist in gathering user requirements and developing specifications for IT systems.
• Participate in the testing, design, and implementation of IT solutions and applications.
• Provide technical support for IT systems, addressing and resolving issues promptly.
• Document processes, procedures, and system configurations for training and reference.
• Engage in continuous improvement initiatives to enhance IT service delivery.
• Stay current with the latest technology trends and best practices in the IT field.

Required Skills:

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• 0.6 to 3 years of experience in IT support or analysis roles.
• Strong analytical and problem-solving skills.
• Excellent communication skills, both verbal and written.
• Ability to work collaboratively in a team-oriented environment.
• Familiarity with IT service management principles is a plus.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A collaborative and inclusive work environment that values innovation.

If you are passionate about technology and ready to make a difference, we invite you to apply!