Sales Process : Understand and follow sales processes to generate revenue and digital subscriptions.
Customer Relationship Management: Build and promote strong, long-lasting customer relationships by partnering with customers and understanding their needs.
Market Analysis: Identify emerging markets and market shifts while being fully aware of new services and the competitive landscape.
Competition Insight: Maintain a deep understanding of markets, customers, and competitors to effectively target needs and drive sales.
Sales Forecasting: Accurately forecast annual, quarterly, and monthly sales.
Reporting: Generate timely and comprehensive sales reports.
Market Research: Conduct thorough market research, including trends, competitor analysis, and customer insights.
Sales Strategy Development: Develop and implement new sales initiatives and strategies.
Customer Engagement: Meet with customers to discuss their evolving needs and assess the quality of our company’s relationship with them.
Industry Knowledge: Maintain extensive knowledge of digital sales, digital platforms, technical markets, pricing models, distribution channels, technology trends, customer buying patterns, and budgeting.
Job brief
As a Digital Service Sales Engineer, you will play a pivotal customer-facing role, responsible for generating a robust sales pipeline and positioning OpenBlue Solutions and Services to both existing and new customers. Your efforts will ensure a high customer satisfaction index and contribute to the expansion of our digital business.
Customer Engagement: Educate and encourage our existing customers to leverage digital technology and innovative approaches, positioning Johnson Controls as their preferred partner throughout their digital transformation journey.
Promotion of OpenBlue: Promote the OpenBlue Solutions & Services portfolio, including 3rd party/partner IoT solutions and services, within assigned vertical markets, encompassing both existing and new customers.
Digital Transformation Roadmaps: Develop and present comprehensive digital transformation roadmaps to our customers, defining projects and providing implementation and integration recommendations that align with the customer’s existing environment and expectations.
Stakeholder Engagement: Identify, reach, and engage key decision-makers and influencers through existing relationships, networking, personal connections, client references, and industry events.
Business Strategy Development: Formulate digital sales business strategies, generate new leads, and identify and qualify opportunities for upselling and cross-selling to generate additional business.
Collaboration with Technical Teams: In cases of customer-specific development needs, collaborate with the technical team to define prototypes and proof of concepts.
What will you need to succeed?
Hold a bachelor’s degree in Electronic or Electrical or Computer Engineering with minimum 5-7 years of Sales experience with emphasis on digitalization and digital services.
Familiarity with HVAC and Building Management System (BMS). Knowledge of common HVAC and electrical building codes, IoT, Cloud offering & Industry 4.0.
Have Proven track record and technology expertise to drive solutions and services around Digital and Data driven services, Energy & Asset performance services, Predictive Maintenance analytics, Fault Detection & Diagnostics, System performance monitoring & reporting and Building Performance optimization.
Have willingness and flexibility to travel up to 50% of the time, domestically as required.
