Experience: 5+ years in Release Management

Job Description:

We are looking for a skilled IT ServiceMax Release Manager to lead and manage the release processes for our ServiceMax applications. The successful candidate will be responsible for coordinating releases, ensuring smooth deployments, and implementing best practices in release management. You will work closely with cross-functional teams, including development, quality assurance, and operations, to ensure timely and high-quality releases.

Responsibilities:

• Plan, schedule, and coordinate all releases related to ServiceMax applications.
• Collaborate with development and QA teams to ensure release readiness and adherence to schedules.
• Manage risk assessments and mitigation plans for each release.
• Communicate release plans and schedules to stakeholders, ensuring all parties are informed of timelines and expectations.
• Monitor release progress and report on status, issues, and successes to management.
• Implement continuous improvement initiatives to enhance the release management process.
• Oversee the documentation of release plans, processes, and policies.
• Ensure compliance with change management policies and procedures.
• Support the resolution of any post-release issues that arise.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience in release management within a software development environment.
• Proven experience with ServiceMax applications is highly desirable.
• Strong understanding of release management processes and best practices.
• Excellent communication and interpersonal skills, with the ability to work collaboratively with diverse teams.
• Experience with project management tools and methodologies.
• Strong analytical and organizational skills, with attention to detail.
• Salesforce certifications are a plus.

If you are passionate about managing software releases and ensuring quality in every deployment, we invite you to apply for this exciting opportunity.