The Payroll Operations Specialist is responsible for executing accurate and timely payroll processes for employees in Mexico, ensuring compliance with federal regulations.

This role manages payroll calculations, monitors deductions, administers payroll-related benefits, and provides analytical support to employees and the business.

Additionally, the specialist contributes to project implementations and process improvement initiatives that impact the assigned business units.

Key Responsibilities

• Ensure 100% accurate and on-time weekly payrolls calculation for the business units assigned, confirming the correct appliance of policies, procedures and data input received from the HR advisors’ team.
• Validate and load information from Workday and Time & Attendance inputs into PeopleNet for each payroll cycle.
• Generate and process payroll-related benefits orders (e.g., meal vouchers, grocery vouchers, savings funds), ensuring timely delivery.
• Perform monthly employment subsidy (Subsidio al Empleo) adjustments and validate the results agree with the Mexican Income Tax Law (Ley de ISR).
• Execute special payroll processes such as Christmas bonus, annual managerial bonuses, savings fund closure, profit-sharing (PTU) calculation, and termination payments.
• Provide feedback to local HR teams regarding payment/deduction requests and T&A submissions.
• Maintain and retain payroll documentation for compliance and audit purposes.
• Provide guidance with employees’ inquiries within the established resolution days, through a case management system.
• Research tax laws and regulations related to transactional tax issues and regular operations.
• Identify process gaps, propose improvements, and actively participate in projects implementation.
• Assist with other projects or programs as necessary.

Position Requirements

• Bachelor’s degree accounting, finance or business preferred.
• 2 years of payroll execution experience with payrolls over 500 employees.
• Specialized Knowledge: Mexican Payroll general knowledge.
• Skills: knowledge of Microsoft Office and proficient usage of Microsoft Excel. Desirable experience in Artificial Intelligence appliances. Strong mathematical skills, capable of understanding and creating formulas in Excel.
• Good organizational skills. Proven ability to work with a high degree of accuracy and attention to detail. Ability to communicate mistakes openly and timely, maintaining ownership on the issue resolution and prevention. Capable of working with others in a professional and approachable manner. Maturity to accept changes in overall process, as per the organization needs.
• Languages: Fluent in English. Will have to communicate with JCI teams in US and India.