Service Excellence Support
We’re looking for a proactive and organised individual to support our Service Excellence team. This role is key to ensuring smooth operations across customer service, business processes, and team coordination.
Key Responsibilities:
- Support service delivery by managing tools, documentation, and customer communications
- Coordinate subcontractor activities and assist with procurement and invoice processes
- Help monitor team performance and support rota and vetting tasks
- Contribute to team meetings, projects, and continuous improvement initiatives
- Build strong relationships with internal and external stakeholders
What We’re Looking For:
- Strong multitasking and time management skills
- Excellent communication and stakeholder engagement
- A solution-focused mindset with attention to detail
- Confident using IT systems and managing data
- Self-motivated and adaptable in a fast-paced environment
Why work for ADT?
We have created the perfect platform for you to progress your career with ADT, with a range of opportunities available. As well as an excellent career progression, you will get:-
- Pension – we match up to 7%
- 25 days holiday plus bank holidays
- Career progression opportunities
- Our team average 20+ years length of service
- The opportunity to become a valued member of our Winning Team
- Staff referral scheme up to £2,000.00
