What you will do

Johnson Controls is seeking an enthusiastic and motivated individual to join our dynamic IT Operations team located in Devens, MA. The Application Support Analyst will have a passion for technology and a desire to learn about application management and operations!

How you will do it

• Assist in monitoring and maintaining applications and middleware.

• Support troubleshooting and resolving technical issues.

• Participate in the setup, configuration, and deployment of new systems and applications.

• Collaborate with other team members to ensure optimal performance of applications.

• Document processes and procedures for application operations.

• Learn and adhere to best practices in IT operations and security protocols.

What you will need
Required

• Bachelor’s degree in Computer Science, Information Technology, or a related field.

• Basic understanding of networking concepts and operating systems.

• Strong problem-solving skills and attention to detail.

• Good communication skills and ability to work collaboratively.

• A willingness to learn and adapt to new technologies.

Preferred

• Familiarity with Tidal or other job schedulers, Report2Web, PlanetPress, BaaN