What you will do

We are looking for a Channel Account Manager to join our team. In this position you will build, maintain, and strengthen relationships with key channel partners and act as their primary point of contact.

This is a remote position, but prefer someone in Raleigh, NC or Washington DC

How you will do it

• Provide partners with the tools, training, and resources needed to enhance their sales efforts, collaborating with internal teams to support partner enablement and success.

• Monitor partner performance and work closely with them to optimize sales processes and improve revenue outcomes.

• Execute the channel sales strategy in collaboration with the Senior Manager of Channel Sales, aligning with overall business goals to meet or exceed revenue targets.

• Track and analyze key performance metrics (e.g., sales targets, deal closures, and pipeline management), providing regular reports and insights to leadership.

• Identify new opportunities for partner expansion and develop initiatives to improve partner sales effectiveness.

• Conduct market research and competitive analysis to identify trends and opportunities, leveraging these insights to refine channel sales strategies and improve partner performance.

• Provide feedback on market dynamics, competitor activities, and partner landscape to support strategic decision-making.

• Manage partner contracts and agreements, including negotiation and renewals, ensuring that terms are beneficial and aligned with business objectives.

• Maintain accurate documentation and records of all partner-related sales activities.

What we look for

• Bachelor's degree in Business, Marketing, or a related field or equivalent combination of education, training, and experience

• 5+ years of experience in channel sales, account management, or business development, ideally within the SaaS industry

• Proven experience in managing channel partner relationships and driving revenue growth through partner networks

• Strong understanding of channel sales strategies, partner enablement, and indirect sales models

• Excellent communication, negotiation, and relationship-building skills

• Experience with CRM tools (e.g., Salesforce) and sales performance tracking technologies

• Strong analytical skills and the ability to use data to drive decisions and optimize partner performance

• Ability to manage multiple partners and projects simultaneously, with a focus on meeting deadlines and achieving results