Security Service Technician

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Employment Type: Full time
Location: Nashville, TN US
Job Category: Field Operations
Job Number: WD30202321

Be part of the future! 

We are one team, dedicated to working collaboratively to create purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeedWe are committed to making a difference. 

What we offer: 

  • Competitive Starting Pay 

  • Paid Training 

  • Global Advancement Opportunities 

  • Company Vehicle (as applicable) 

  • Referral Bonuses 

  • Comprehensive Benefits 

  • Medical/Dental/Vision insurance 

  • Health Savings Account (HAS) 

  • Life Insurance 

  • 401(k) savings plan with company match 

  • Short-Term and Long-Term Disability 

  • Employee Assistance Program 

  • Wellness Program 

  • And More!  

What you will do 

Responsible for designing, installing, and servicing the software and hardware for integrated applications following governing codes and standards. Design, install, and service various types of communication applications including wireless and LAN/Wan-based security, fire, video surveillance, and access control solutions following governing codes and standards.  
      
How you will do it    

  • Design, install, and service the software and hardware for integrated systems/applications without supervision. 

  • Completes system and network programming as required. 

  • Locates and clears trouble with damaged equipment or wiring, readjusts equipment, repairs or replaces inoperative equipment, and tests for proper operation. 

  • Maintains a positive liaison between Tyco IS and the customer to ensure proper communication is filtered through the Tyco IS and the customer organization while maintaining a high degree of professionalism and customer satisfaction. 

  • Coordinates testing and final acceptance of system/application with the customer, police, fire, or other agencies as required. 

  • Ensures proper application of systems products to meet customer requirements.           

  • Responsible for engineering, configuration, installation, maintenance, and support of data/video communication networks including wireless and IP solutions. 

  • Develop and provide training and technical support tools for users with varying levels of IT, Security, and Fire knowledge and competence. 

  • Construct and maintain up-to-date and accurate documentation of security, fire, and network configurations, diagrams, and programming records. Create detailed security, fire, and networked server documentation, including physical diagrams, logical diagrams, IP address schemes, and asset management and database designs. 

 

What we look for 
Required 

  • Experience with Software House, American Dynamics, Bosch, DMP, and other Enterprise Level Access Control systems, CCTV, and IP video systems. 

  • Must possess advanced knowledge of designing, installing, inspecting, and repairing integrated systems/applications. 

  • Associate degree preferred or equivalent work experience. 

  • High School Diploma required. 

  • Variety of Security, Fire, and communication manufacturer product certifications. 

  • State and Local Certifications as required, such as Ademco, and Vista products.

  • Have the aptitude and or years of experience capable of designing, installing, inspecting, and repairing integrated systems/applications. 

  • Excellent oral and written communication skills. 

  • Excellent organizational skills.        

  • Manage multiple tasks and resources. 

  • Strong analytical and troubleshooting skills. 

  • Possess a high level of PC literacy and basic networking skills.

  • Ability to work independently or in a team environment. 

  • Experience with completing equipment installations, repairs, inspections, and clearing troubles. 

  • Must have a valid driver license. 

  • Ability to pass government background investigations when required. 

  • Occasionally available after hours, such as on call for extended troubleshooting.

  

Preferred 

  • Experience in the alarm industry.

  • Willingness to learn.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

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