Security Service Technician

Apply Now

Employment Type: Full time
Location: Nashville, TN US
Job Category: Field Operations
Job Number: WD30202321

Be part of the future! 

We are one team, dedicated to working collaboratively to create purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeedWe are committed to making a difference. 

What we offer: 

  • Competitive Starting Pay 

  • Paid Training 

  • Global Advancement Opportunities 

  • Company Vehicle (as applicable) 

  • Referral Bonuses 

  • Comprehensive Benefits 

  • Medical/Dental/Vision insurance 

  • Health Savings Account (HAS) 

  • Life Insurance 

  • 401(k) savings plan with company match 

  • Short-Term and Long-Term Disability 

  • Employee Assistance Program 

  • Wellness Program 

  • And More!  

What you will do 

Responsible for designing, installing, and servicing the software and hardware for integrated applications following governing codes and standards. Design, install and service various types of communication applications to include wireless and LAN/Wan based security, fire, video surveillance and access control solutions following governing codes and standards.  
      
How you will do it    

  • Design installs and services the software and hardware for integrated systems/applications without supervision. 

  • Completes system and network programming as required. 

  • Locates and clears trouble with damaged equipment or wiring, readjusts equipment, repairs or replaces inoperative equipment and test for proper operation. 

  • Maintains a positive liaison between Tyco IS and the customer to ensure proper communication is filtered through the Tyco IS and the customer organization while maintaining a high degree of professionalism and customer satisfaction. 

  • Coordinates testing and final acceptance of system/application with the customer, police, fire or other agencies as required. 

  • Ensures proper application of systems products to meet customer requirements.           

  • Responsible for engineering, configuration, installation, maintenance and support of data/video communication networks including wireless and IP solutions. 

  • Develop and provide training and technical support tools for users with varying levels of IT, Security and Fire knowledge and competence. 

  • Construct and maintain up-to-date and accurate documentation of security, fire and network configurations, diagrams and programming records. Create detailed security, fire and networked server documentation, including physical diagrams, logical diagrams, IP address schemes and asset management and database designs. 

 

What we look for 
Required 

  • Associate degree preferred or equivalent work experience. 

  • High School Diploma required. 

  • Variety of Security, Fire, and communication manufacturer product certifications. 

  • State and Local Certifications as required. 

  • Must complete up to and including Level E of the Technician Career     Ladder for the Safety, Soft Skills, Intrusion, Networking, Computer, State Certifications, Access Control and Close Circuit Television training courses. 

  • Have the aptitude and or the years of experience capable of designing, installing, inspecting, and repairing integrated systems/applications. 

  • Experience with Software House, American Dynamics, Bosch, DMP, and other Enterprise Level Access Control systems, CCTV, and IP video systems. 

  • Have the aptitude and experience in wireless and LAN/WAN network engineering using Cisco products including Layer 2/3 Switches and Routers. 

  • Experience with and solid working understanding of Cisco switches, routers, IOS software and diagnostics. 

  • Good working knowledge of required technical hardware such as Cisco Routers, CSU, DSU, bridges, multiplexers, servers and switches; knowledge of building, configuring, and troubleshooting campus networks and remote access networks using Cisco Catalyst multi-layer switching technologies over high-speed Ethernet and Cisco routers connected to wired and wireless LANs. 

  • Excellent oral and written communication skills. 

  • Excellent organizational skills.        

  • Manage multiple tasks and resources. 

  • Client/Server diagnostic support skills to understand how applications communicate within LAN/WAN/MAN networks and over the Internet. 

  • Good understanding of IP Backbone Architecture, TCP/IP protocol. 

  • Strong analytical and troubleshooting skills. 

  • Ability to effectively interact with internal organization and customer representatives and be a team player at all levels. 

  • Possess a high level of PC literacy. 

  • Must possess advanced knowledge of designing, installing, inspecting, and repairing integrated systems/applications. 

  • Ability to work independently or in a team environment. 

  • Interpret/read blueprints, building plans, electrical, schematics and sprinkler/fire plans to complete equipment installations, repairs, inspections and clear troubles. 

  • Must have a valid driver license. 

  • Ability to occasionally travel out of town to customer locations and training. 

  • Ability to pass government background investigations when required. 

  • Must be available after hours to provide off-site software and hardware support and if required on-site support to resolve system failures for integrated applications. 

  • Where legally permissible, if hired, candidate is required to be fully vaccinated against Covid-19 no later than his/her start date, unless candidate has a valid medical condition or sincerely held religious belief precluding, he/she from receiving the vaccine. 

  

Preferred 

  • Project Management will be an optional requirement.      

  • Fire and Project Management will be an optional requirement.       

  • Cisco Certifications (CCNA or higher) and SE or FE, MCSE Preferred unless required for a customer need than this would be required. 

  • NICET Fire Level 1 and 2 required, 3 preferred. 

  • NICET Access Control and Close Circuit TV

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Share This Job

Latest Operations Jobs

A role in operations enables our employees to help reimagine the performance of buildings to serve people, places, and the planet. Whether you’re visiting a customer site or working in one of our world-class manufacturing facilities, your role is essential in delivering impactful sustainability, new occupant experiences, and respectful safety and security to our customers. Join us on this journey – your next great opportunity is just a few clicks away!

Search our open positions below.

Controls Lead Systems Specialist II
Field Operations
Nashville, TN
Sprinkler Installer
Field Operations
Nashville, TN
Fire Alarm Inspector
Field Operations
Nashville, TN
Open A Day in the Life at Johnson Controls videoOpen A Day in the Life at Johnson Controls video

We’ve always believed we should help advance humanity in all our endeavors.

Open A Day in the Life at Johnson Controls | Plant Operations Roles videoOpen A Day in the Life at Johnson Controls | Plant Operations Roles video

I have the opportunity to create and develop a career path, as well as the support, education and training to be successful.

Karen | Plant Manager | United States

Open A Day in the Life at Johnson Controls | Sales Roles videoOpen A Day in the Life at Johnson Controls | Sales Roles video

The best part of working with a team from all over the world is that we can learn from each other, which helps us grow personally and professionally.

Ignacio | Business Development Leader | Spain

Open A Day in the Life at Johnson Controls | Engineering Roles videoOpen A Day in the Life at Johnson Controls | Engineering Roles video

We have the potential to unleash and unharness so much more here, at JCI, as that one team environment.

Tanya | Director Global Harware Platforming | United States

Open A Day in the Life at Johnson Controls | Digital Roles videoOpen A Day in the Life at Johnson Controls | Digital Roles video

I am passionate about delivering innovations that make people’s lives better. The sky is the limit if you have it in you.

Gyanendra | Associate Engineering Director | India