Strategic Projects Leader, Global Data Centers

Job Summary:
Reporting to the Executive Director, Service and Parts Operations, Global Data Centers, the Strategic Projects  Leader, Global Data Centers is a strategic business partner. This leader is responsible for managing the service & parts data center workstreams, implementing a vision that drives commercial excellence, operational excellence and the enablers needed to enable growth through Data Centers for Johnson Controls.  The Strategic Projects Leader, Global Data Centers is responsible for overseeing and reporting on the implementation of the robust plan for the service & parts data center workstreams; measurement, tracking and communication of workstream KPIs, and ensuring completion of the workstream plan,  in alignment with the organization’s strategic direction. The Strategic Projects Leader, Global Data Centers has accountability and is a leader in supporting the organization’s culture and success through transformation initiatives including people-oriented programs. The Strategic Projects Leader, Global Data Centers will build and foster collaborative relationships with key stakeholders both within JCI (e.g., Region Operations teams, Commercial data center team) as well as with the customer counterparts. As a leader in data centers, this person will have the opportunity to work closely with senior leaders across the portfolio to align efficient process rigor with Strategy, Technology, and Implementation.

The Strategic Projects Leader, Global Data Centers is a unique opportunity for a high-performing candidate to create sustainable value generation across Johnson Controls.  The Global Director will lead and manage a portfolio of initiatives to enable data center service and parts business growth, innovation, operational improvement within Johnson Controls.  On a daily basis, the Strategic Projects Leader, Global Data Centers will interact with a broad range of functional and business partners to lead and implement initiatives driving transformational change.  Work is highly strategic in nature.

Principal Duties:

• Strategic business leader who deeply understands driving organization culture shifts to have a multiplier impact on people and business outcomes

• Design, develop and implement transformation strategies and practices that will enable measurable commercial and operational success

• Lead development and refinement of new and existing strategic processes to drive measurable impact through KPIs

• Understand overall Johnson Controls Strategy and business unit/functional-unique priorities to ensure alignment and linkage between transformation and key strategic initiatives

• Experienced leadership influencer who builds strong relationships across the business and with cross-functional partners

• Advise business leaders on proactively managing stakeholders, including anticipating and mitigating risks and issues, navigating stakeholder interests/conflicts and prioritization, and facilitating alignment.

• Cultivate meaningful relationships with key stakeholder groups to enable excellence through transformed ways of working.

• Hold team members / Initiative Owners accountable for their deliverables in accordance to requirements and verifying completion of each deliverable

• Highly disciplined and accountable doer with a strong bias towards action

• Support and/or lead ad hoc project teams, as required

Requirements:                                                    

• BA / BS plus at least 10 years successful experience in business, transformation, organizational design or culture change management and stakeholder / community engagement, or related field or comparable experience

• Successful leadership of JCI Service and/or Parts operations and ability to develop and implement lasting change

• Demonstrated leadership of transformation initiatives working with key leaders in large, matrix management organizations

• Excellent interpersonal skills and ability to build relationships, manage stakeholders, and manage conflict at all levels of a global enterprise

• Outstanding verbal and written communication skills, with ability to create and communicate compelling messages to various stakeholders

• Demonstrated organizational skills, including project planning, project management and team building

• Ability to engage globally, understand and work effectively in a culturally diverse organization

• Ability to operate in a matrix organization and manage team members by influence

• Ability to think strategically and adapt quickly to new environment and demands

• Enjoy collaborating, building skills, and succeeding in a fast-paced environment

• Candidate must be well organized and capable of managing numerous competing priorities

Desired Qualifications:

• Master’s Degree (or equivalent) in relevant subject area

• Comfortable making decisions with incomplete information and navigating ambiguity and uncertainty

• Worked with, or within, key corporate functions such as transformation, operations in a large corporation.   

• Willing to challenge others and be challenged

• Experience with a wide variety of structured problem-solving processes and reporting tools

• Experience of collaboration tools and digital platforms