Who we are: 

Johnson Controls Indonesia has been recognized as a Great Place To Work®! This achievement reflects our commitment to fostering a positive, inclusive, and dynamic work environment where every team member can thrive. Find out more here:  

https://greatplacetowork.co.id/companies/pt-johnson-controls-indonesia/ 

How you will do it: 

• Responsible for Service customer account leadership, including Labor and Material growth and execution of the Service business, for the team’s customer base. 

• Drives profitability and productivity of the team. 

• Manages customer relationship development and satisfaction. 

• Responsible for employee development and retention. 

• Responsible for safety program compliance. 

• Leads the execution efforts of assigned Service business. 

• Sets and monitors goals for customer account gross margin delivery and profitability. 

• Manages the assigned customer relationships and drives issue resolution. 

• Driving L&M growth through Technicians. 

• Maintains proper staffing levels for the team, through labor forecasting, planning, and management. 

• Responsible for safety performance and program compliance. 

• Accountable for procuring and maintaining fleet and tools inventory. 

• Manages team budget and overhead accounts assigned. 

What we look for: 

• Must have strong interpersonal & communication skills. 

• Bachelor’s degree in technical discipline preferred. 

• Must have the ability to handle a large and diverse number of contracts, tasks and issues with tact, cooperation, and persistence. 

• Ability to prioritize work activities based upon financial impact to desired business goals. 

What do we offer: 

• Competitive salary 

• Paid vacation/holidays/sick time 

• Comprehensive benefits package 

• On the job/cross training opportunities 

• Encouraging and collaborative team environment 

• Dedication to safety through our Zero Harm policy 

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