What you will do

Johnson Controls is seeking an experienced Oracle DevOps CPQ Delivery Lead to join our dynamic team! The ideal candidate will have a deep understanding of CPQ business processes and DevOps methodologies.    

How you will do it

Lead the development and support of Oracle Cloud CPQ processes and solutions. 

Collaborate with cross-functional teams to enhance system performance and reliability. 

Implement DevOps practices to streamline development, testing, and deployment processes. 

Monitor and optimize system performance, ensuring high availability and minimal downtime as part of Post go live Operational Support 

Stay updated with the latest industry trends and Oracle CPQ capabilities. 

Provide guidance and mentorship to junior team members. 

Manage project timelines and stakeholder expectations effectively. 

Conduct system configurations, testing, and user training as needed 

Manage functional/technical team within Value Stream 

Oracle DevOps organization is supporting multiple Oracle CPQ Instances within JCI.  Oracle DevOps CPQ Delivery Lead will be single point of contact (SPOC) for  all development and support related activities for this track.  

Analyze Oracle CPQ Enhancements Requests and Support activities pipeline  

Work planning and prioritization for approved backlogs within the Value stream reviewing with BPO/GPOs, CPQ Project Delivery Leads and  Solution Architects.  

Capacity planning of resources based on approved backlogs for enhancements and support tickets to meet deliverable timelines provided to business stakeholders  

Coordinate with other Edge Applicaiton teams to address any integration issues between CPQ, SFDC, EI/MuleSoft and Oracle Fusion ERP systems in timely manner 

Optimize and effectively manage Enhancements and support ticket backlog within the Value stream reviewing with the team 

Drive for Continuous improvements to reduce support tickets, automation eliminating manual activities wherever possible  

Follow JCI Major Incident management process to address any critical issues (P1/P2) by engaging right teams  

What you will need
Required

Bachelor ‘s degree in Engineering or Information Systems

Strong experience with Oracle CPQ Cloud which involves creating/debugging configuration rules, BOM and system configurations.

Develop and deliver managed package XSL’s and Web service integrations with SFDC and ERP systems like Oracle Fusion Cloud, Oracle EBS R12 etc.  

Very good understanding middleware integration architecture  

10+ years of overall experience within Oracle CPQ Cloud application  

Procure to Pay space within Oracle Fusion ERP 

Expertise in Oracle CPQ configuration and solutions for small- and large-scale initiatives   

Preferred

Oracle CPQ Cloud certifications

Experience with Agile methodologies

Knowledge of additional Oracle modules