What You Will Do

The Accounts Receivable Collector  is a key role based in Doha, Qatar, reporting directly to the OTC Collections Lead. The role supports the business by ensuring timely collection of outstanding receivables, maintaining healthy cash flow, and minimizing overdue accounts.

You will work closely with customers, Sales, Operations, and Finance teams to resolve payment issues, reconcile accounts, and improve collection performance. You will play a critical role in achieving the company's working capital objectives while maintaining strong customer relationships and adherence to company policies.

How You Will Do It

As the Accounts Receivable Collector, you will be responsible for managing a portfolio of customer accounts, monitoring outstanding balances, and driving collection activities to ensure timely payments. You will analyze aging reports, follow up on overdue invoices, resolve billing disputes, support continuous improvements in the accounts receivable process and maintain accurate, up to date Data on each Customer within your portfolio on the collections Platform/Tool.

Key Responsibilities

• Manage assigned customer accounts and proactively follow up on overdue invoices through phone calls, emails, and customer visits where required.
• Monitor customer payment performance and take appropriate actions to minimize delinquent accounts.
• Review Accounts Receivable aging reports and prioritize collection efforts to achieve monthly cash collection targets.
• Investigate and resolve invoice discrepancies, payment disputes, and customer queries in collaboration with Sales, Operations, and Customer Service teams.
• Reconcile customer accounts and ensure accurate allocation of incoming payments.
• Maintain regular communication with customers regarding outstanding balances and payment commitments.
• Prepare weekly and monthly collection reports, aging analysis, and cash collection forecasts.
• Support month-end closing activities related to Accounts Receivable and cash collections.
• Escalate high-risk accounts to management and recommend appropriate corrective actions.
• Ensure compliance with company credit policies, collection procedures, and internal controls.
• Assist in reducing Days Sales Outstanding (DSO) and improving overall working capital performance.
• Support internal and external audits by providing required accounts receivable documentation and reports.
• Identify opportunities for process improvements and contribute to initiatives that enhance collection efficiency.

What We Look For

Required

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• Minimum 3-5 years of experience in Accounts Receivable, Credit Control, Collections, or Finance Operations, preferably within a multinational organization.
• Experience managing customer collections and resolving account disputes.
• Strong understanding of Accounts Receivable processes, invoicing, cash application, and credit management.
• Good knowledge of ERP systems such as SAP and Microsoft Excel.
• Strong analytical and problem-solving skills with high attention to detail.
• Excellent communication and negotiation skills.
• Ability to build effective relationships with customers and internal stakeholders.
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
• Fluency in English; Arabic language skills will be an advantage.
• Valid Qatar Driving License

Preferred

• Experience working within the construction, building technologies, engineering, industrial, or services sectors.
• Knowledge of Qatar market practices and customer payment processes.