Who we are

Johnson Controls is the global leader for smart, healthy and sustainable buildings. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.

This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. We’re helping to create a healthy planet with solutions that decrease energy use, reduce waste and make carbon neutrality a reality.

Sustainability is a top priority for our company. We are committed to investing 75 percent of new product development R&D in climate-related innovation to develop sustainable products and services. We take sustainability seriously. Achieving net zero carbon emissions before 2040 is just one of our commitments to making the world a better place.

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Business Title: Senior General Manager - India HR Operations

Region:             India
Location:          Pune

Reporting:        Director - HR Operations, APAC

Role Summary:

We are seeking an experienced leader as Head of India HR Operations to lead and enhance our organization's human resources Operations functions. This role requires a strategic thinking ability with strong leadership skills, capable of driving operational excellence and fostering a positive work environment.

This role will lead the entire gamut of India HR Operations which will include HR advisory service delivery, Payroll, employee’s life cycle management (ELCM), data analytics and MIS, various reporting, compliance (Payroll, Shops & Establishments, labor, contractors/subcontractors), merging & acquisitions, special projects, benefits administration, policies developments/enhancements, transformation and digitalization, continuous improvements, HR Helpdesk.

What you will do:

• Provide timely and accurate HR advisory support to India HR Business Partners and managing employee’s life cycle.

• Responsible for accurate and timely payroll processing, ensuring compliance with all relevant regulations.

• Ensuring Shops & Establishment, Labour compliance, contractors and subcontractors compliance are on track. Handling inspection notices of various Govt departments. Create and operate a control environment in accordance with compliance regulations.

• Develop and maintain ER policies and procedures to ensure compliance with labor laws and company policy.

• Responsible for publishing and delivering HR Dashboard (Excel and PowerBI). Ensuring timely and accurate delivery of various reports.

• Lead and execute various M&A and special projects.

• Enhance operational governance by implementing robust processes and controls to drive efficiency within HR operations

• Lead continuous improvement initiatives in HR, fostering a culture of innovation and excellence.

• Lead the HR operations team, promoting a collaborative environment that enhances team performance and employee experience.

• Drive HR operations projects that align with organizational goals and enhance employee engagement and satisfaction.

• Provide best-in-class employee experiences through the development and execution of effective HR strategies and programs.

• Oversee team productivity and quality performance by setting objectives and tracking progress to ensure goals are met; and provide guidance, support, and development opportunities to team members.

• Partnership with HRBPs, COEs and other functional stakeholders to ensure HR Operations running and support Indian Business Leaders, Managers and employees.

• Oversee Employee Relations (ER) activities, including handling employee grievances, conducting investigations, and implementing disciplinary procedures. Partner with business units, HR Business Partners and CoE teams on complex HR cases and projects.

• Maintain a customer-service focus within operations and actively partner with in-region stakeholders.

• Implement continuous process improvement frameworks and champion related initiatives to enhance end-to-end process effectiveness and efficiency, drive OMNI utilization and related content development.