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Description de l'emploi
A Field Application Engineer - (Fier detection) isa technical sales role responsible for providing in-depth product knowledge and support to customers, bridging the gap between sales and engineering by assisting with technical issues, identifying customer needs, and ensuring successful product implementation through on-site visits, training, and troubleshooting, while collaborating closely with the sales team to close deals and maintain customer relationships
Key responsibilities of a Field Application Engineer:
Technical Expertise:
Deep understanding of the company's products (Fier detection) and applications, able to answer complex technical questions from customers.
Customer Support:
Provide pre-sales technical consultation, product demonstrations, and post-sales support to address customer issues.
Sales Support:
Collaborate with sales teams to identify potential customer needs, qualify leads, and develop technical proposals.
On-Site Visits:
Conduct site surveys, product installations, and system integration at customer locations.
Training:
Deliver technical training to customers and sales teams on product features and applications.
Design Assistance:
Help customers design and optimize systems using the company's products, including custom solutions.
Relationship Building:
Establish strong relationships with key customer contacts to maintain customer satisfaction and loyalty.
Market Analysis:
Stay updated on industry trends and competitor activity to identify new market opportunities.
Technical Documentation:
Create application notes, design guides, and other technical documentation to support customers.
Problem Solving:
Troubleshoot technical issues, identify root causes, and provide solutions to customer problems.
Required Skills:
Strong technical background in relevant engineering disciplines (electrical, mechanical, etc.)
Excellent communication and presentation skills to explain complex technical concepts to non-technical audiences
Project management skills to manage customer implementations and technical projects
Ability to travel frequently to customer sites
Strong problem-solving and analytical skills to diagnose technical issues
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Égalité des chances et non-discrimination - Johnson Controls International plc. est un employeur garantissant l'égalité des chances en matière d'emploi et d'action positive et tous les candidats qualifiés seront pris en considération pour un emploi sans égard à la race, la couleur, la religion, le sexe, l'origine nationale, l'âge, le statut d'ancien combattant protégé, l'orientation sexuelle, l'identité de genre, le statut de personne qualifiée avec un handicap ou toute autre caractéristique protégée par la loi. Pour obtenir plus d'informations sur vos droits à l'égalité des chances et à la non-discrimination en tant que candidat, visitez EEO is the Law. Si vous êtes une personne handicapée et que vous avez besoin d'un aménagement pendant le processus de candidature, veuillez cliquer ici.
