What you will do

At Johnson Controls, we help customers improve outcomes through reliable operations and strong service performance. In this role, you will support the planning foundation for the Dubai Parts Hub and help keep the right parts available at the right time.

You will work across planning, supply, inventory, and service teams to support On-Time Delivery (OTD), inventory health, and customer service.

The Parts Planning Analyst - Dubai Hub is responsible for demand planning, inventory optimization, supply planning, item master governance, and service level tracking. You will partner closely with Sales, Service, Operations, Procurement, Logistics, and Regional Planning teams.

How You Will Do It

• Develop and maintain demand forecasts for service parts using consumption history, trends, and market input.

• Analyze forecast performance, seasonality, installed base trends, and service activity to identify demand drivers.

• Support consensus planning with regional and cross-functional stakeholders.

• Set stocking policies and replenishment parameters that balance service, working capital, and inventory health.

• Monitor inventory turns, days of supply, excess stock, slow-moving items, and stock-out risk.

• Maintain planning data in iScala, including lead times, stocking rules, supplier data, and product classifications.

• Support purchase requirements, open orders, expediting, new product introductions, and part phase-outs.

• Build reports and dashboards that improve visibility and support better decisions.

• You will own planning data and follow-through with accountability, integrity, and clear priorities.

• You will stay close to the work, use ERP and iScala data carefully, and remove barriers to customer supply.

• You will use root cause analysis and inventory review to improve forecast and planning performance every day.

• You will work as one team across functions, sharing practical recommendations and building trust.

What we look for

Required

• Bachelor's degree in Supply Chain Management, Business, Engineering, Operations Management, Statistics, Analytics, or a related field.

• 5+ years of experience in inventory planning, demand planning, supply planning, materials management, or a related supply chain function.

• Experience with ERP systems, preferably iScala, SAP, Oracle, Microsoft Dynamics, or similar systems.

• Advanced Microsoft Excel skills, including formulas, lookups, pivot tables, and data analysis.

• Strong analytical and problem-solving skills.

• Experience using data to support inventory and forecasting decisions.

• Strong communication and stakeholder management skills.

• Ability to manage multiple priorities and work independently.

Nice-to-Have

• APICS CPIM, CSCP, or an equivalent supply chain certification.

• Experience with service parts or aftermarket inventory.

• Experience using Power BI, Tableau, or similar reporting tools.

• Knowledge of SLOB management, lifecycle planning, or Middle East logistics.