Silent-Aire, a division of Johnson Controls, is a global leader in owner equipment manufacturing (OEM) dedicated to providing custom solutions for data center customers. Our product line includes large-scale equipment such as air handling units and modular data centers. We pride ourselves on innovation, quality, and delivering tailored solutions to meet our clients' unique needs.

The Operations Training Coordinator provides hands on technical training to employees of Johnson Controls. They are part of the employee onboarding process and ensure employees are adept for their role prior to handoff to operations. They also ensure the documentation of training and assist in updating training records. Training includes, but not limited to: Powered Hand Tool Use, Blueprint Reading, Sealing, General Assembly, JHA’s.

Roles & Responsibilities

• Evaluate job performance in context of the standard work procedures and quality standards.
• Provide critical hands-on training to personnel with a focus on working safety and producing quality components.
• Train groups of 4-6 for weekly durations to a job-ready state.
• Facilitate training and on-boarding for newly hired associates and act as culture ambassador to support a positive associate experience.
• Read, understand, and mentor from task lists, SOP’s, OPL’s and OEM’s.
• Diagnose workmanship and quality issues and provide just-in-time instruction to correct deficiencies.
• Coordinate with the Operations Team, the Plant Leadership Team, Safety, and Human Resources to assure all associates complete required training.
• Identify opportunities for improving training practices and make recommendations to Plant Leadership Team.
• Support associate engagement and retention initiatives at the facility.
• Participate as a contributing member of a dynamic team, focused on safety, quality, and servant leadership.
• Exhibit flexibility, adaptability to address both planned and critical response training needs.
• Successfully complete a Train-the-Trainer course to provide the skills necessary to instruct a diverse workforce
• Performs other duties as required.

Knowledge, Skills, & Abilities

• Minimum of 2 years’ experience working in a manufacturing environment.
• Hands-on experience with powered hand tools and metal assembly.
• Ability to work with individuals and small groups to coach, mentor, and provide instruction to personnel on ways to improve their quality and productivity output.
• Ability to listen, communicate, provide direction, and coach others to use their job-related skills to produce quality results.
• Have, or can successfully acquire, first-hand knowledge and skills to successfully perform each of the hands-on positions you are assigned to mentor.
• Experience training and providing instructions to groups of individuals.
• Understanding of OSHA regulations, and other safety related programs.
• Time management skills
• Receptive to change - can adapt to changing circumstances.
• Makes suggestions for improvement.
• Proactive in ensuring job knowledge is current.
• Respect diversity - treat others with respect.
• Avoid unnecessary conflict.
• Familiarization of Continuous Improvement concepts/programs: 5s, 6 sigma, lean manufacturing.
• Bilingual is a plus (English/Spanish)

Working Conditions

• Job requires ability to work with tools.
• Ability to lift and manipulate objects of up to 30 lbs is required.
• Use of Personal Protection Equipment will be required (e.g. hard-hat, safety boots, etc.)
• Hazards associated with the industry.