What you will do 
Responsibilities include but are not limited to assisting the Construction Managers and Project Managers with coordination/ documentation, ordering of equipment for Install base projects including day-to-day general office duties as assigned for fire alarm, suppression and sprinkler. 

What we offer:

· Competitive Starting Pay

· Paid Training

· Global Advancement Opportunities

· Referral Bonuses

· Comprehensive Benefits

· Medical/Dental/Vision insurance

· Health Savings Account (HSA)

· Life Insurance

· 401(k) savings plan with company match

· Short-Term and Long-Term Disability

· Employee Assistance Program

· Wellness Program

· And More!

How you will do it 

• Operations Administrative Support uploading and Maintaining Projects and Contracts via Job Design/ BBI 

• Monitor status of small projects (fire alarm, suppression, sprinkler)  

• Communicate with customers and sale reps as to when material and/or labor is required 

• Coordinate with FIM supervisor and/or construction manager customer’s labor requirements 

• Order equipment, ensure that customer receives material when needed 

• Report to department managers project status 

• Process change orders, releasing equipment, filing, Certificate of Insurance, Warranty Letters 

• Billing of projects; compiling back-ups such as Certified Payroll, work tickets etc. 

• Handling customer/ contract disputes as needed 

• Coordinate delivery of equipment to the job site 

• Coordinate delivery of close-out documents 

• Creation of purchase orders for subcontractors 

• Procurement and verification of project schedules 

• Attend work in progress meetings 

• Tracking of project RFI’s, change orders and other pertinent documentation 

• Coordination/ Follow Ups with Sales Team regarding project bookings; releasing of jobs from COE/ Credit holds etc. 

• Assist with Accounts Receivable (AR) 

• Act as the facilitator and point-person for information sharing between OTC, District, and select customers as directed by ACSM 

• Support Dispute Resolution in resolving disputes when requested by the AR Collectors or the Dispute team 

• Contact customers when identified as necessary as part of DMS or for very simple reasons 

What we look for 
Required 

• Proficient in Microsoft Windows, Word, EXCEL, Power Point 

• Knowledge of ACE, OASys, Job Cost Systems 

• Valid driver's license with a good driving record 

• High School diploma or equivalent 

• Ability to multi-task and prioritize among assignments with a strong adherence to deadlines 

• Excellent verbal and written communication skills 

• Must be organized, detail oriented and self-motivating. 

• Must Pass a pre-employment background check and drug screen 

• Positive Attitude a must 

• Punctual and Accountable 

• Experience dealing with customers  

Preferred 

• Associates Degree preferred  

• 3 to 5 years of related experience 

• Experience in a high-volume, customer service-oriented position  

• Electrical/ Construction industry experience is helpful