Quality Planning & Assurance

• Develop and implement quality control (QC) and quality assurance (QA) processes.
• Create and maintain quality documentation, including SOPs, work instructions, and inspection plans.
• Collaborate with engineering, manufacturing, and product teams to define quality standards.

2. Testing & Inspection

• Perform inspections, measurements, and tests on raw materials, in‑process components, and finished products.
• Use quality tools such as FMEA, PPAP, APQP, MSA, SPC, and Root‑Cause Analysis.
• Ensure compliance with internal and external regulations (ISO, Six Sigma, industry standards).

3. Data Analysis & Reporting

• Collect and analyze quality data, identify trends, and develop action plans.
• Prepare quality dashboards, CAPA reports, and defect reports.
• Support continuous improvement initiatives such as Lean, 5S, Kaizen, etc.

4. Problem Solving & Continuous Improvement

• Lead root‑cause investigations using methods like 5 Whys, Fishbone Diagram, DMAIC.
• Work closely with cross-functional teams to resolve quality issues.
• Implement preventive measures to reduce defect rates and process variation.

5. Supplier & Customer Engagement

• Evaluate and audit suppliers to ensure quality of incoming materials.
• Manage supplier CAPA and performance monitoring.
• Communicate with customers regarding product specifications, complaints, and quality improvements.