How you will do it
• Establish and develop deep partnering relationships with the customer's executive management team and other customer decision-makers, engaging Johnson Controls executive management team with customer as appropriate. Effectively communicate with the entire account team to ensure the clients expectations are exceeded in all JCI LOBs
• Lead the development of each assigned Strategic Account Plan and strategy coordinating with the appropriate resources to utilize established account strategy process including the standard account planning templates and tools
• Implement strategic account plan and associated action plans ensuring that executive management is continually informed of progress and account status • Conduct regular Strategic Account Reviews for all key accounts
• Maintain account meeting cadence, coordinating regular account meetings to ensure timely activities and reporting on sales opportunities
• Track all opportunities with each assigned account using approved systems and qualifies all opportunities using the JCI sales process
• Establish and foster team relationships within assigned account teams to ensure customer satisfaction
• Serve as an executive level point of escalation for customer satisfaction issues
• Provide information on current and future pursuits and pipeline across assigned accounts as required to the associated leadership teams
• Forecast and track growth against the established baseline and account plan • Engage appropriate sales support resources determined by the JCI sales and business development process, including functional experts/subject matters
• Demonstrate sound decision making with politically astuteness and adherence to company policies and procedures What we look for Required
• Degree holder in any disciplines, preferably in building service or engineering related disciplines
• 12 years' relevant experience in sales or project management in Data Center sector
• Strong knowledge/experience in Data Center operations
• Good people network and client relation in Data Center sector • Strong technical background in PLC / control automation / BMS, etc.
• Experience in business development in IT / System Integrator sector
• Effective and professional communication and organization skills
• Influencer at all organizational levels, including the ability to develop credibility and trust quickly with senior managers/decision makers
• Ability to think critically and systemically to develop effective strategies and achieve accountable business results
• Able to think strategically, manage risk and be innovative in problem solving
• Demonstrate high business acumen and understanding of finance
We’ve always believed we should help advance humanity in all our endeavors.
I have the opportunity to create and develop a career path, as well as the support, education and training to be successful.
Karen | Plant Manager | United States
The best part of working with a team from all over the world is that we can learn from each other, which helps us grow personally and professionally.
Ignacio | Business Development Leader | Spain
We have the potential to unleash and unharness so much more here, at JCI, as that one team environment.
Tanya | Director Global Harware Platforming | United States
I am passionate about delivering innovations that make people’s lives better. The sky is the limit if you have it in you.
Gyanendra | Associate Engineering Director | India
