Fire & Security Alarm Systems Representative

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Employment Type: Full time
Location: Wilmington, NC US
Job Category: Field Operations
Job Number: WD30199140

Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

What we offer

  • Competitive hourly rate
  • Paid vacation/holidays/sick time
  • Comprehensive benefits package including 401K, medical, dental, and vision care
  • On the job/cross training opportunities
  • Encouraging and collaborative team environment
  • Dedication to safety through our Zero Harm policy

What you will do 

Under minimal supervision, completes assigned programming, commissioning, basic troubleshooting, and preventive maintenance of fire / security systems per contract obligations. 

  

How you will do it 

  • Assists experienced personnel with solutions to systems problems, either troubleshooting the system or advising others on how to resolve problems. Requires understanding of core and third-party fire / security products, software, and systems / electrical technology. 
  • Assists in performing required commissioning documentation. Provide accurate information for as-builts documentation. 
  • Adheres to safety standards and local and national codes, with a high degree of regard to employee and subcontractor safety. 
  • Proficient in using voltmeter and reading wiring diagrams/schematics 
  • Able to troubleshoot access control and CCTV/IP cameras issues 
  • Maintains appropriate local and National Fire / Security Industry Certifications. 
  • Communicates with customer upon arrival and before leaving the work site. Continuous proactive customer interactions including an in-depth understanding of customer(s) needs wants and systems currently in place. 
  • Assists in monitoring project execution per plan. Reports problems or changes to supervisor or management. 
  • Completes paperwork and on-site documentation as required. 
  • Performs self-study (reading, research, and practice) to obtain technical proficiency on required products and application. 
  • Performs other duties as assigned 

What we look for 

  • High school diploma plus two years’ experience in installing fire / security systems required.  
  • Electronics certification from accredited technical school or military electronics training desired.  
  • Demonstrated effective interpersonal skills to represent the company to customers and other outside contacts.  
  • Basic computer skills required.  
  • Attention to detail. 

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

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A role in operations enables our employees to help reimagine the performance of buildings to serve people, places, and the planet. Whether you’re visiting a customer site or working in one of our world-class manufacturing facilities, your role is essential in delivering impactful sustainability, new occupant experiences, and respectful safety and security to our customers. Join us on this journey – your next great opportunity is just a few clicks away!

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