What you will do  

Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions. Contact customer representative and ascertain equipment/systems problems. Perform service and repairs on sprinkler systems for commercial, industrial and residential applications. These include but are not limited to wet (steel, copper and CPVC), dry, pre-action, deluge and fire pumps.

How you will do it  

• Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. in order to diagnose and repair equipment. 

• Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals.

• Demonstrate a high level of customer service, with strong organizational skills, positive attitude, and an ability to learn quickly.

• Must have the ability to work alone. 

What we look for 

Required 

• Three to five years of documented experience in Fire Sprinkler industry performing service and repair to Sprinkler and Suppression systems

• High School Diploma or equivalent required 

• Ability to work flexible hours including weekends to meet customer requirements 

• Overnight travel may be required 

• Must maintain truck inventory to ensure timely response to customer needs 

• Must adhere to, implement, and follow safety guidelines and procedures at all times 

• Possess a valid driver’s license and driving record that meets company requirements 

• Follow verbal and written instructions 

• Capable of performing physical labor to include carrying and moving equipment and tools weighing up to 70 lbs. 

• Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 60 feet, working within ducts, crawl spaces, above ceilings, etc. 

• Must be able to follow, read and understand all safety requirement of the company and the customer 

Preferred 

• NICET Level II certification is a plus 

• Backflow certification is an asset

Pay Range: Hourly rate determined by the CBA/rate sheet. Benefits are provided through a local labor union aligned with a collective bargaining agreement.