Are you a detail-oriented professional with exceptional organizational skills? Do you thrive in a dynamic environment where every day brings new challenges? If so, we have an exciting opportunity for you to join our team as a Service Co-Ordinator!

What We Can Offer

• Competitive salary

• 25 days paid holidays and sick pay.

• Hybrid working – 2 days office / 3 days remote (Office days ideally Thursday and Friday)

• Comprehensive benefits package including 7% match pension, free life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security products.

• Extensive product and on the job/cross training opportunities with outstanding resources available

• Encouraging and collaborative ethos & career development through various career ladders

• Dedication to safety through our Zero Harm policy

• Access to business resource groups and training on things we value.

About the Role

As a Service Co-Ordinator, you will be the backbone of our Service department, providing essential support to ensure smooth operations. You'll also lend a helping hand to other areas of the business when needed. If you enjoy variety and have a knack for multitasking, this role is for you.

Key Responsibilities Include:

• General administration tasks.

• Coordinating travel arrangements.

• Managing document control and expediting component deliveries.

• Handling visa applications and training schedules.

• Compiling dispatch dossiers, O&Ms, and MRBs.

• Assisting with Health & Safety initiatives and processing expenses.

You’ll also play a vital role in ensuring our reception runs smoothly—answering calls, greeting visitors, booking conference rooms, and more!

What We're Looking For

We’re seeking a candidate who has:

• A good standard of English and Maths.

• Proficiency in Microsoft Word, Excel, Nitro PDF, Teams, and Outlook.

• A professional telephone manner.

• Strong attention to detail and excellent organizational skills.

• The ability to maintain confidentiality and handle sensitive information with integrity.

Bonus Points:

Experience in document control, travel coordination, or similar roles will make you stand out!

Why Join Us?

At our company, we value teamwork, innovation, and the unique strengths each employee brings. We provide a collaborative environment where your contributions are recognized and rewarded.

Key Performance Measures:

• Efficient handling of calls and visitor interactions.

• Meeting deadlines for administrative tasks.

• Maintaining a high standard of accuracy and customer satisfaction.

• Upholding Health, Safety, and Quality Assurance standards.

Ready to Take Your Career to New Heights?

If you’re ready to embark on this exciting journey and contribute to our team’s success, we’d love to hear from you!

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