Who we are: 

Johnson Controls Indonesia has been recognized as a Great Place To Work®! This achievement reflects our commitment to fostering a positive, inclusive, and dynamic work environment where every team member can thrive. Find out more here:  

https://greatplacetowork.co.id/companies/pt-johnson-controls-indonesia/ 

Job Summary: 

As a Technical Supervisor – HVAC, you will lead a team of technicians in delivering high-quality HVAC maintenance, repair, and installation services. You will ensure operational excellence, customer satisfaction, and compliance with safety and technical standards across all service activities. 

Service Technician Duties & Responsibilities (How you will do it): 

• Technical Leadership & Supervision  

• Supervise and coordinate daily activities of HVAC technicians. 

• Provide technical guidance and troubleshooting support for complex HVAC systems including chillers, AHUs, VRF systems, Smart Connecting Chiller and BMS integration. 

• Ensure all service tasks are performed according to Johnson Controls’ standards and client requirements. 

• Escalate to factory regarding issue technical and claim warranty 

• Provide administrative support warranty  

• Project Execution & Quality Control 

• Oversee installation, commissioning, and maintenance of HVAC systems. 

• Conduct site inspections and audits to ensure quality and safety compliance. 

• Review and approve service reports, commissioning documents, and maintenance logs. 

• Customer Engagement 

• Act as a technical point of contact for clients, ensuring timely resolution of issues. 

• Support service proposals and upselling opportunities based on site assessments. 

• Maintain strong relationships with clients to ensure satisfaction and repeat business. 

• Team Development 

Train and mentor junior technicians through on-the-job training and technical workshops. 

Monitor team performance and provide feedback for continuous improvement. 

• Administration & Reporting 

• Ensure timely submission of service documentation, timesheets, and inventory reports. 

• Support planning and scheduling of service jobs in coordination with the service coordinator. 

What we look for: 

• Diploma or Bachelor's Degree in Mechanical Engineering, Electrical Engineering, or related field. 

• Minimum 5 years of experience in HVAC service, with at least 2 years in a supervisory role. 

• Strong knowledge of HVAC systems including chillers, VRF, and control systems. 

• Familiarity with safety standards and regulatory compliance in Indonesia. 

• Good communication skills in Bahasa Indonesia and English. 

• Ability to work flexible hours and travel to client sites as needed. 

Preferred Skills: 

• Experience with Johnson Controls products (e.g., YORK®, Metasys®). 

• Certification in HVAC or Refrigeration systems. 

• Leadership and team management capabilities. 

What we offer: 

• Competitive salary 

• Paid vacation/holidays/sick time 

• Comprehensive benefits package 

• On the job/cross training opportunities 

• Encouraging and collaborative team environment 

• Dedication to safety through our Zero Harm policy 

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