What you will do

• Be responsible to drive and program manage the development, launch, activation and enablement of Services Growth Initiatives and Programs by working closely with Service, Operations and Sales leaders from regions, countries and branches in EMEALA.
• Track, report and analyze individual country performance on growth initiatives and proactively facilitate problem solving as needed in achieving EMEALA and regional/country growth targets.
• Responsible to facilitate necessary discussions to identify and problem solve the root-cause(s) on KPIs that are consistently under-performing by working closely with EMEALA service leadership and regional/country service teams. Regularly track and report the progress on actions taken to resolve KPI performance issues.
• Facilitate and execute best-in-class Program Management plan, including enabling cadence planning, impact capturing and problem solving.
• Provide value-added analytics leveraging analytical tools like Excel, Power BI, etc. and assist EMEALA and regional/country service leadership teams in making informed business decisions to drive services growth.

How you will do it

• The position reports to the EMEALA Service Growth and Programs Leader and is responsible to drive and program manage various EMEALA Service growth initiatives, track, analyze and communicate the performance to our internal and external stakeholders.

• This position leads and manages growth programs and ensures each function manages their deliverables in order to meet the programs schedule and outcomes. The Program Manager represents the region at regular cadence meetings and is responsible for clearly and concisely present the status of all programs they own.  

• The position has high visibility and works closely with senior stakeholders within region, functions and branches in EMEALA to lead/manage various growth initiatives, analyze and synthesize business performance, KPIs and proactively facilitate problem solving as needed in achieving EMEALA and country growth targets.

What we look for

• Business acumen and understanding of organizational issues and challenges.
• Strong critical thinking, analytical and problem-solving skills required.
• Detail oriented and with ability to work under pressure, mentally resilient with a propensity to persevere.
• Exceptional communication skills (bilingual preferred), both written and verbal, to a variety of audiences at all levels.
• Experience with large-scale organizational change efforts preferred.
• Familiarity with best-in-class program management tools and practices will be highly valued.
• Engineering & technical experience with building industry.
• Bachelor’s degree.
• Master’s degree ideal.
• Advanced proficiency in Microsoft Office applications - Excel, Word, PowerPoint.