Service Project Engineer

At Johnson Controls Production Systems, we specialize in delivering tailored automation and control solutions that optimize operational efficiency and enhance safety across various industries. Our innovative systems integrate advanced technology to provide seamless control and monitoring of processes, enabling businesses to maximize productivity while ensuring compliance with safety regulations. We are dedicated to fostering sustainable practices and supporting our customers in achieving their operational goals through customized solutions.

What We Offer

• Competitive salary
• 25 days paid holidays and sick pay.
• Hybrid working – 2 days office / 3 days WFH
• Flexibility with start and finish times
• Comprehensive benefits package including 7% match pension, free life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security products.
• Extensive product and on the job/cross training opportunities with outstanding resources available
• Encouraging and collaborative ethos & career development through various career ladders
• Dedication to safety through our Zero Harm policy
• Access to business resource groups and training on things we value.

What You Will Do

• Manage one or more service projects from initiation to completion
• Liaise with all relevant departments to meet technical, commercial, and quality objectives
• Communicate directly with clients on technical matters with support from the Engineering Group where needed
• Maintain accurate project documentation including PO schedules and cost records
• Ensure engineering compliance and project quality through all phases
• Handle variation quotations and coordinate with Sales for customer relations
• Oversee timely invoicing, progress tracking, and resource coordination
• Support quoting, testing, commissioning, and customer visits as required
• Deliver projects on schedule and within budget
• Maximise project margins and minimise rework
• Achieve customer satisfaction and foster positive relationships
• Drive continual improvement in project delivery and outcomes

What We Look For

Essential

• Solid understanding of mechanical engineering
• Good standard of English and Maths
• Confident using Microsoft Word, Excel, Outlook, Teams, Nitro PDF
• Professional and courteous telephone manner

Desirable:

• Degree in Engineering or in Control, Electrical or Mechanical Engineering

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