The Senior HVAC Design Engineer is a leading role within the Silent-Aire (SAE) APAC organization with three key areas of responsibility:

1.     Acting as client facing technical ambassador on behalf of SAE to support project execution and issue resolution, liaising with internal and external stakeholders.

2.     Managing the development of key design deliverables, in conjunction with, and aligning to, the approach of the wider SAE EMEA and APAC design team.  Responsibly for key customer relationships prior to (and post) project award.

3.     Facilitating the development of detailed product design by responding to technical queries in support of product production in APAC.

Key Elements

• Take a leading role representing SAE with our key customers, project execution and commissioning teams to ensure technical problems are actioned and resolved in a timely and professional manner.
• Act as point of escalation for project execution teams on technical matters and/or act as facilitator with support of wider SAE teams in APAC and EMEA.
• Manage Root Cause Analysis process and reporting, in conjunction with quality and design colleagues.
• Manage initial design meetings with key customers on behalf of SAE, including RFI (Request For Information) process and RFP (Request For Proposal) clarifications.
• Build professional working relationships with geographically diverse customer teams on multiple projects within the APAC region.
• Travel to site and/or design team offices to expedite the product design process, as needed.
• Assist the development and approval of key design deliverables in close collaboration with SAE design team.
• Act as SAE APAC technical point of contact between project management (EMEA based), design (EMEA based), quality (EMEA based) and manufacturing in region.
• Represent SAE during production to ensure alignment between design and site expectations.
• Travel to factory, as needed.
   

Mission

The Senior HVAC Design Engineer is responsible for customer facing technical discussions to successfully deliver on project milestones and metrics. They will work closely with the Director of Engineering, Design Teams and Director of Business Development to advance our technical personnel presence in the APAC region.

Key Responsibilities

• Technical approval of design deliverables with key customers.

• Issue resolution management and root cause analysis.

• Building professional customer relationships.

• Timely technical query responses to clarify scope and serve product manufacture.

• Development of Silent-Aire APAC project design deliverables and Status A on Technical Submittals

• Ensuring accurate technical peer reviews are conducted prior to product manufacture.   

• Positive customer feedback with respect to design and project execution.

• Collaborating constructively with a diverse and global team.

• Development of technical personnel for future expansion.

• Collaboration with other departments within Silent-Aire and Johnson Controls to strengthen our team in APAC.

• Mentoring of new personnel as required.

Qualification

• Relevant engineering university degree (Mechanical; Electrical; Building Services; Industrial; Controls)
• 10+ years industrial experience.
• Proven experience in managing a multi-cultural and diverse engineering workforce.
• Understanding of customers’ requirements. Ability to develop technical solutions to meet rapidly changing customer requirements.
• Fluent and proficient in Mandarin (written and spoken).
• An understanding of local site specifications and relevant standards.
• An understanding of product specifications.

• An understanding of underlying product design principles.

• Ability to travel up to 25% of time

• Ability to negotiate, motivate and influence.

• Strong problem resolution skills, effective and reflective listener

• Proven communication skills within a multicultural environment.