What you will do
Are you self-motivated and looking to further develop and train field technicians? Do you want to be able to provide top of the line offerings for yourself and your team? If so, we are looking for YOU to join OUR team!
We provide factory certification through our Service Technical Academy (STA) with milestone recognition and monetary rewards and advancement, incentive opportunity for executed pull-through work, top of the line technology, equipment, and uniforms and a #1 focus on employee safety. We will equip you with tools and a vehicle to perform your job at the highest standard.
How you will do it
The Technical Team Lead (TTL) must be a skilled craftsman in their trade and have a minimum of five (5) years actual, practical working experience in the industrial HVAC chiller and /or mechanical equipment service industry. Interaction with customers, ability, and desire to help develop technicians, attention to detail while on site and in quoting jobs, scheduling, promoting safety and constant communication plays a key role in this position. Must be computer literate and tech savvy and can develop, close, and manage all types of quoted work.
-
Adheres to all Johnson Controls and customer safety standards. Provides safety leadership and instruction to all Technicians. Provides safety awareness and instruction to subcontractors on Johnson Controls work sites.
-
Recognized as a Leader by peers while being a coach and mentor within the branch. Escalation point on technical issues and provides on-the-job training for other technicians.
-
Provides solutions to others on very complex system problems by either troubleshooting or advising how to resolve problems.
-
Assists management with assuring proper field operational disciplines of other Technicians are followed.
-
Regularly provides input on development and training needs of the branch.
-
Creating complete and assists field members in developing quotes and estimates for identified L&M work and submits to the Customer, Service Manager or Customer Service Agent. Drives L/M quoting for branch service growth.
-
Assists with the identification and ordering of material needs required for service delivery.
-
Assists the Service Manager or Customer Service Agent with identifying and scheduling individuals with the correct skills and knowledge to perform repairs or installation.
-
Communicates with customer upon arrival and before leaving the work site. Ensures high levels of customer satisfaction. Meets regularly with customer to become familiar with operating problems. Keeps customer informed on the nature of service provided, outstanding issues and recommends system enhancements, upgrades, and or repairs.
-
Manages assigned work to meet a professional level of execution, on-time and to the customer’s satisfaction.
What we look for
Required
-
Requires a Mechanical Journeyman License
-
5+ years of residential / light commercial /commercial HVAC / mechanical troubleshooting experience.
-
5+ years of Johnson Control’s internal policies and procedures
-
Valid driver's license, appropriate licenses to work with refrigerants, boiler and steam operational & service knowledge.
-
Good verbal and written communication skills
*This is a Bargaining Unit Position*
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
인류의 진보를 위한 노력을 이들이 지원하고 있다는 것을 항상 믿어왔습니다.
경력 경로를 창조하고 개발할 기회를 잡은 것은 물론, 성공적인 지원, 교육 및 훈련을 받았습니다
Karen | 공장 관리자 | 미국
전 세계에서 온 팀과 함께 일하는 것에서 가장 좋은 부분은 서로 간에 배울 수 있어 개인적으로나 직업적으로나 성장할 수 있다는 것입니다
Ignacio | 비즈니스 개발 리더 | 스페인
하나의 팀 환경인 JCI에서 우리는 훨씬 더 큰 잠재력을 일깨우고 발현할 수 있습니다
Tanya | 글로벌 하드웨어 플랫포밍 이사 | 미국
전 사람들의 삶을 개선하는 혁신을 전달하는 일에서 기쁨을 느낍니다. 우리는 스스로 정한 한계 외에는 한계가 없죠
Gyandendra | 엔지니어링 이사보 | 인도