Security Service Team Manager

Build your best future with the Johnson Controls team 

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.  Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away! 

What we offer 

• Competitive salary

• Paid vacation/holidays/sick time- 15 days of vacation first year

• Comprehensive benefits package including 401K, medical, dental, and vision care – Available day one

• Encouraging and collaborative team environment

• Dedication to safety through our Zero Harm policy

• Company Vehicle

• Check us out!: https://youtu.be/rS3_3zSHb4Q 

Service Team Manager 

What you will do  

Installation & Service Team Manager will be responsible for the coordination and assignment of personnel and materials necessary for prompt, complete service, inspection and repair of security, fire, card access and CCTV systems within an assigned territory.  Develops and builds on current capabilities to prepare team members for successful job performance.  May manage a small District's service operations 

How you will do it  

• Plan, schedule, supervise and control service jobs.   

• Confirm all equipment procurement for service.  

• Read and interpret P & L's, General Ledger, Job Profitability and Open Job Detail reports.   

• Prepare progress reports, expense reports and other related documents.  

• Evaluate system performance and effectiveness to maintain and minimize equipment malfunctions.  

• Maintain technical knowledge of current standards and new developments.  

• Keep associates and customers informed of any industry changes.  

• Develop work force size to efficiently accommodate subscriber-related workloads.  

• Maintain outright sales and advanced service charge recovery margins.   

• Evaluate system performance for cost savings and product improvement.   

• Research and maintain technical knowledge to inform associates and customers of current standards and new developments.  

What we look for  

Required  

• Two plus years of management/leadership experience   

• Minimum 3-5 years experience, conducting repairs, inspections and construction of Integrated Security or comparable services.  

• Strong financial acumen, ability to budget and forecast  

• Strong relationship building skills ability to work in a matrix team organization  

• Demonstrated commitment to integrity and quality in business.  

• Strong interpersonal communication and collaborative skills.  

• Demonstrated ability to influence the market at key levels   

Preferred  

• Associate degree or equivalent 2-year electronic trade school training.   

• Experience running a technical force