Build your best future with the Johnson Controls team
As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!
What we offer:
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Competitive salary
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Paid vacation/holidays/sick-time
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Comprehensive benefits package including 401K, medical, dental, and vision care
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On the job/cross training opportunities
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Encouraging and collaborative team environment
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Dedication to safety through our Zero Harm policy
What you will do
The Sprinkler Service Supervisor is responsible for the proper coordination, execution, and follow-up of service team in an assigned Territory. Actively promote the products and services of Johnson Controls Fire Protection in the marketplace.
How you will do it
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Revenue responsibility- Including implementing plans, programs and processes designed to meet and exceed corporate goals and objectives as well as maximizing market potential of the service business including new bookings (sales), and P&L responsibility.
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Customer Satisfaction- Responsible for maintaining effective customer communications along with building solid customer relationships from initial contact through order acquisition, delivery, installation and service. Ensure contractual obligations are fulfilled while quickly resolving customer complaints concerning service and collection issues thereby minimizing customer concerns and enhancing customer relations.
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Productivity Improvement- Responsible for setting fair and manageable territories for technicians. Ensure that fair and effective performance measurements are assigned and that employees are motivated to achieve and/or exceed their assigned goals and objectives utilizing management tools and practices. Also responsible to be proficient at, perform as required and instruct/train all new and existing clerical and dispatch personnel in all specific job procedures including our CRM system.
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Safety Compliance- Ensure that all employees comply with corporate safety programs. Responsible to ensure that employee safety training is thorough, complete and up-to-date. Identify safety issues and hazards and notify corporate safety office of those conditions that require corrective
What we look for
Required
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Bachelor’s Degree OR Equivalent Industry experience preferred.
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High school Diploma or equivalent required.
Experience:
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5 years of experience in Fire Life Safety environment.
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3 years of Department supervisory experience with Revenue and margin experience.
Skills:
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Demonstrate supervisory/leadership abilities to include training, team building, presentation and negotiation skills, district administration and effective interaction with customers.
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NICET Certification preferably in one of the respective fields (i.e. Fire Alarm, Sprinkler, Special Hazards).
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Must have a valid driver’s license and a driving record that meets company requirements.
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Must be able to pass all company required background checks.
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
인류의 진보를 위한 노력을 이들이 지원하고 있다는 것을 항상 믿어왔습니다.
경력 경로를 창조하고 개발할 기회를 잡은 것은 물론, 성공적인 지원, 교육 및 훈련을 받았습니다
Karen | 공장 관리자 | 미국
전 세계에서 온 팀과 함께 일하는 것에서 가장 좋은 부분은 서로 간에 배울 수 있어 개인적으로나 직업적으로나 성장할 수 있다는 것입니다
Ignacio | 비즈니스 개발 리더 | 스페인
하나의 팀 환경인 JCI에서 우리는 훨씬 더 큰 잠재력을 일깨우고 발현할 수 있습니다
Tanya | 글로벌 하드웨어 플랫포밍 이사 | 미국
전 사람들의 삶을 개선하는 혁신을 전달하는 일에서 기쁨을 느낍니다. 우리는 스스로 정한 한계 외에는 한계가 없죠
Gyandendra | 엔지니어링 이사보 | 인도