Vice President Security Operations (Remote)

What you will do…

The Vice President of Security Operations leads the Security Systems and Service Function focused on the North America region to achieve Revenue, Margin, EBIT, and Cash targets. This Functional role will partner with the North America Regional Vice Presidents, Regional Operations Leaders, Regional Security Managers, and Metro General Market Managers, to establish and manage the operational metrics and rhythms of the Security business and drive the operational and financial performance to achieve our collective plans and long-range targets.  As a part of Global Field Operations, this role has dual reporting to both the Vice President of Service for BSNA and the Vice President of Install for BSNA.

Functional Pillar

This leader utilizes global tools, processes, and methodologies to successfully execute our install and service projects, while reducing waste and maximizing EBIT. This role will develop, deploy and enforce program/project best practices, tools, and techniques, as well as ensure alignment with global and regional strategy and goals. This role also partners with the Security engineering team, regional business leadership and other stakeholders in successfully launching programs and to create a culture of disciplined execution.  This role is responsible for active people leadership, coaching, mentoring, and providing real-time feedback on performance of team members.  This role is a collaborative member of the Regional as well as North America cross-functional teams, driving positive behaviors in alignment with corporate values.

Business Leader

This individual will lead the NA Security Installation and Service Field organization to execute on our commitments, deliver on our expectations and optimize all aspects of our product’s lifecycle from Pre-bid and Install to Service and Retrofit.  This role will ensure that we are strategically led and have competitive technical solutions at competitive prices, delivering our commitments with the highest level of Operational Excellence. This is done in close collaboration with the Field organization and contractor community as well as the functional Supply Chain, Engineering, Finance, Legal and Transformation support organizations.

What we look for…

Service & Installation Functional Skills & Competencies

• Broad skills and experience in Project and Service contract operating models.

• Experience in multi-site management with preferred experience in the JCI security line of business in the North America region.

• Wins with both internal and external customers: extreme sense of urgency, service and quality, and servant leadership.

• Strong drive for results by driving leading KPI’s to Revenue, Margin, EBIT, Cash, Retention and Linkage

• Communicate with impact: across the layers of the organization and across boundaries, in both oral and written communication.

• Broad analytical perspective

• Strong presentation skills towards internal and external parties

• Team player mindset

Experience & Background

• 12 years proven track record of P&L management, positively influencing large service & installation / construction programs commercially & operationally.

• Experience in project management as well as professional change management.

• Good experience in practically managing terms and conditions.

• Experience with Security Remote Operations and Central Operations support models.

• Ability to thrive in a large matrix organization.

• Open to travel (+/-25%).

• Bachelor’s degree requirement

• Master’s degree or equivalent through experience, both engineering or commercial background possible.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.