What you will do 

 As the leader in the fire protection and security industry, we've been keeping buildings safe for decades. But we're always looking for ways to do more. As we look to make our systems and technologies even smarter and more connected, it's vital that we have talented Installation and Service Technicians on hand to make sure our solutions are always at their best. 
 
This is your opportunity to make a contribution to the world around you, to add real value to our customers, and to help us deliver solutions that will have a lasting impact. 
 
Our extensive training program includes on-the-job training online courses and instructor-led certification courses by manufacturers. 

How you will do it 

This skilled position involves troubleshooting and repairing installed systems. Including panel repair/reprogramming, device replacement/repair, resolving low voltage circuit troubles, and system testing. 

Organize and effectively utilize technical resources, information, material, and support to ensure efficient execution of all assigned tasks. 

Candidate must possess excellent written/verbal communication and outstanding customer service skills. 

The position involves the programming of fire alarms, security, and access control system panels. 

Experience in CCTV, IT, and IP networks is a plus. 

Complete and submit all required task-related, activity, productivity, and other documentation in a timely manner. 

CCNA, A+, and Network+ certifications are a plus. 

On-call and after-hours work required on occasion for customer needs. 

What we look for 

 Required 

• High school diploma or equivalent required.  

• 4 plus years experience with fire alarm, access control, security intrusion, sound, and communications systems (preferred not required). 

• Must be able to interpret blueprints, diagrams, and specifications. 

• A good working knowledge of computers is necessary. 

• Ability to follow verbal and written instructions.  

• Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs. Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding, and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc 

• Ability to work flexible hours including weekends to meet customer requirements. 

• Overnight travel may be required.  

• Demonstrate a high level of customer service.  

• Maintain truck inventory to ensure timely response to customer needs.  

• Ability to adhere to, implement, and follow safety guidelines and procedures at all times.  

• Strong organizational skills, positive attitude, and ability to learn quickly.  

• Possess a valid driver’s license and driving record that meets company requirements.  

• Retain any licenses that are required by National, State, and Local codes.  

Preferred 

• Technical training is preferred. 

• NICET II preferred