What you will do:
The HR Analyst is responsible for providing support on issues/inquiries related to our processes and to maintain day-to-day operation to deliver results.
The HR Advisor will collaborate with HRBP’s, Tier 2 and COE’s providing HR Services support.
The Responsibilities are:
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End-to-end Ownership of employees inquires (wired and non-wired) and people leaders, either by phone support or cases.
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Participate on the creation of knowledge articles to enhance knowledge base.
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Specialized in Standard and non-standard HR policies practices.
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Onboarding and offboarding support.
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Process transactions in our HR system (Workday, SNOW ), to ensure data accuracy and provide support to employees and former employees.
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Provide specialized administrative support to HR Responsible, Managers and Vendors.
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Reporting and auditing Data Management.
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Coordinate and manage interactions with Vendors and COE (Center of Expertise) for our day-to-day.
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Ensure execution under the Service Model SLA’s and Key Performance Indicators defined by leadership in regards of calls, cases, and transactions.
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Analyst may be assigned to one or more functional areas as part of their responsibilities and perform a variety of activities both front and backstage (first point of contact or transactional support).
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Support employees on enrollment to different Paysilps tools and payroll systems like: ADP /Meta4/Workday.
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Perform overpayment calculations, military or jury duty and any other calculation needed to perform the functions.
What we look for: (REQUIREMENTS)
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Advanced English and Portuguese
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Oral and written communication skills.
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Bachelor’s degree in HR, Finance, Business, or related field required.
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Excel skills. (Pivot tables, macros, etc.) (Desirable).
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High Customer Service orientation.
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Excellent organizational skills and ability to track and follow up.
Soft Skills / Communication:
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Analytical thinking skills
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Attention to details.
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Manage multiple priorities simultaneously.
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Excellent planning, organization, and time management skills.
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Ability to understand and successfully develop partnerships with customers and peers.
Job experience
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Desirable working experience in a HR Service Centers, HR operations or Payroll areas.
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Experience in Human Capital Management systems (Workday, Service Now, Oracle).
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Johnson Controls does not request pregnancy or HIV testing as a requirement for admission, permanence or promotion.
Siempre hemos creído que deben ayudar al avance de la humanidad en todas nuestras actividades.
Tengo la oportunidad de crear y desarrollar una trayectoria profesional, y de contar con el apoyo, la educación y la formación para tener éxito.
Karen | Gerente de planta | Estados Unidos
Lo mejor de trabajar con un equipo formado por integrantes de todo el mundo es que podemos aprender unos de otros y avanzar de manera personal y profesional.
Ignacio | Responsable de desarrollo de negocios | España
Tenemos el potencial de liberar y desarrollar mucho más aquí, en JCI, en el entorno de un solo equipo.
Tanya | Directora de Global Hardware Platforming | Estados Unidos
Me apasiona ofrecer innovaciones que mejoran la vida de la gente. El cielo es el límite si lo deseas.
Gyandendra | Director asociado de ingeniería | India