Fire Service Technician
Knoxville, Tennessee, United States of America

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Détails du poste

Type d'emploi: 

Full-Time

Emplacement:

Knoxville, Tennessee, United States of America

Catégorie d'emploi:

Field Operations

Numéro de travail:

WD30235632

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Description de l'emploi

Be part of the future! 

We are one team, dedicated to working collaboratively to create purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed.  We are committed to making a difference. 

What we offer: 

Competitive Starting Pay 

Paid Training 

Global Advancement Opportunities 

Company Vehicle (as applicable) 

Referral Bonuses 

Comprehensive Benefits 

  • Medical/Dental/Vision insurance 

  • Health Savings Account (HSA) 

  • Life Insurance 

  • 401(k) savings plan with company match

  • Short-Term and Long-Term Disability 

  • Employee Assistance Program 

  • Wellness Program 

  • And More! 

What you will do

Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions. Responsible to contact customer representative and ascertain equipment/systems problems. Diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites.

How you will do it

Make recommendations based on manufacturer's specifications and state/local codes.   

Identify deficiencies. Quote, sell, and repair on-site.   

Up-sell existing customers new product offerings and services to meet compliance with current fire code regulations.    

Meet or exceed quotas set forth by the direct supervisor.   

Call on potential customers to offer suppression products and services.  

Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities 
Provide quotes to support recommendations and solutions. 

Required  

Knowledge of the fire protection industry.

Completion of High School diploma or equivalency.  

Mechanical or electronic experience.

A valid motor vehicle license is required.  

Demonstrated mechanical aptitude and basic computer knowledge.  

Ability to transport equipment and tools weighing up to 40 lbs.  

Ability to work in restricted areas and adept at maneuvering ladders.  

Ability to demonstrate a high level of customer service .

Effective communication skills with both internal and external customers  

 

Preferred  

Previous experience in the Fire Protection industry.  

Knowledge of NFPA standards and dangerous goods is an asset.  

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