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Design & Construction Service Manager - Texas City, TX

Johnson Controls  - Texas City, TX
Thursday, October 15, 2009

Johnson Controls is a world class employer where ingenuity and excellence are welcome. We are a global market leader in Automotive Experience, Building Efficiency and Power Solutions with over 140,000 employees in 125 countries. For over a century, Johnson Controls has been working to find new ways to improve the places where people live, work and travel, which in turn gives our employees the chance to change the world. At Johnson Controls, you’ll be challenged to innovate and encouraged to apply your talent and knowledge in an environment that values teamwork, integrity and diversity. Join us now! Your Ingenuity is welcome! JCI is an Equal Opportunity/Affirmative Action employer, and as such does not discriminate in its recruiting and selection process based on disability or handicap status. If you are a person with a disability and you need an accommodation during the application process, please call our Talent Acquisition Hotline at (414)-524-8999 and press option #0.

Manages the dedicated team responsible for construction and move project management

services within the client account. This position has direct management responsibility of JCI

Work Place Services (WPS) Project Staff and will provide the interface between the project

management function, the client, and the other FM services at the account. This position will

be responsible for the overall financial performance, health and safety performance, staff

turnover, etc. of WPS at the client site. This role is typically found at accounts that have an

annual WPS budget of $20M and six or more staff members.

PRINCIPLE DUTIES:

1. Sets and monitors specific objectives and development plans for project WPS staff. Acts

as a role model, coach and mentor to project staff. Participates in recruitment,

performance appraisals, and training and compensation recommendations to upper

Management using the standard evaluation, training and development tools.

2. Monitors and reports on the utilization of assigned staff, participate in optimizing

workload/skill-development/staffing across the group. As required, obtains FM Account

Management and WPS Director approval for changes in staff level, billable hours and /or

addition of supplemental staff

3. Holds regular WPS account level team meetings and communicates relevant business

content.

4. Manages the financial and reporting functions of the group to ensure consistent delivery

of internal and external information and processes. Provides full and accurate reporting to

clients

5. Reviews FM account projects activity regularly with the Project Management staff to

ensure the delivery of budgets, scope changes, and customer billing. Monitors financial

risks and liabilities of complete project account activity. Manages profitability of the

assignment (percent fee, billable hours, etc). Establishes and manages non-reimbursable

expenses. Ensure standard financial data is provided to WPS as well as the integration of

performance data to WPS

6. Actively manages the owner/contractor, contractor/subcontractor, and reimbursable

components of the design and construction services to maximize profit and minimize risk

7. Identifies and resolves contract issues which impact revenue or service quality of project

work.

8. Ensures that all project teams meet all procedural requirements for code, safety, and audit

compliance

9. Ensures a positive, professional, consistent perception of the project function with the

client and assists project teams as required with these relationships.

10. Continues to improve customer satisfaction ratings.

11. Develops and maintains close working relationships with the FM Operations and

Maintenance staff at the account. Maintains a familiarity with company-wide services

and expertise to deliver a single seamless service to clients

12. Develops account level WPS business strategy plan in conjunction with the FM

Customer Business Manager/Director. Act as a consultant to the FM Customer Business

Manager/Director as required. Set account level product and service objectives with WPS

Management

13. Monitors performance and quality objectives of JCI Alliance Partners and promotes JCI

and WPS Best Practices

14. Works with Business Development Manager to provide support in client meetings, bid

submissions, presentations, etc. to facilitate growth of business

15. Identifies and create new opportunities for WPS at the FM account as well as identifies

opportunities for staff outside of the client account

Qualifications

Bachelor's Degree in Architecture, Engineering, or Construction Management required as well

as ten plus years of progressive responsibility specifically in the design and construction

industry. Three plus years of previous management experience of senior level professional

project staff required. Must demonstrate strong business, relationship, and personnel

management skills. Must demonstrate a strong ability to build relationships and cope with

change.

Job
Facilities Management, Operations & Maintenance

Primary Location
TX-Texas City

Organization
Controls North America

Texas City, TX

Texas City, Texas



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