Johnson Controls
-
New York,
NY
Johnson Controls is a world class employer where ingenuity and excellence are welcome. We are a global market leader in Automotive Experience, Building Efficiency and Power Solutions with over 140,000 employees in 125 countries. For over a century, Johnson Controls has been working to find new ways to improve the places where people live, work and travel, which in turn gives our employees the chance to change the world. At Johnson Controls, you’ll be challenged to innovate and encouraged to apply your talent and knowledge in an environment that values teamwork, integrity and diversity. Join us now! Your Ingenuity is welcome! JCI is an Equal Opportunity/Affirmative Action employer, and as such does not discriminate in its recruiting and selection process based on disability or handicap status. If you are a person with a disability and you need an accommodation during the application process, please call our Talent Acquisition Hotline at (414)-524-8999 and press option #0.
RESPONSIBILITY LEVEL:
Under general direction, delivers profitable growth of the Johnson Controls HVAC Systems business within a defined set of Branches. Ensures plan achievement of controls line of business. Works in collaboration with the Regional HVAC Sales Manager to ensure market share growth of the equipment business. Leads Branches to develop annual business plans that align with the overall Region plan. Emphasis on coaching to plan/forecast achievement (i.e. secured sales, executed GM, cash flow, EBIT) on a monthly/quarterly basis. Leverages Continuous Improvement processes as a primary vehicle to drive business results to plan level. Drives share growth year over year across all segments of the market (BMA for Controls and ARI for equipment) while sustaining high levels of customer satisfaction. Works and coordinates with all Johnson Controls business units to maximize shareholder return and long-term profitability of the overall business.
· External Relationships: In conjunction with the Branch Manager, the Region General Manager assesses local market conditions, identifies current and prospective market segments, and coaches the Branch Manager to organize resources to secure and deliver business in order to meet market share, revenue and profitability goals.
· Internal Relationships: The Region General Manager role requires extensive collaboration and active teaming with all Johnson Controls businesses (i.e. Solutions, Service etc.) in order to best serve the customer and maximize results for the Systems Business.
PRINCIPAL DUTIES:
1. Leads and fosters a safe working environment with expectations of zero lost time and zero recordable incidents. Ensures everyone in the branch participates in the safety effort.
2. Works with Branch Managers to develop and execute a business plan focused on increasing shareholder value as measured by achieving profitability (EBIT), sales (marketshare) and TWC objectives.
3. Ensures all assigned branches communicate and implement an Action Plan (in the survey tool) to improve employee engagement.
4. Ensures all assigned branches deliver on plan to improve employee and supplier diversity objectives. Each branch to complete a recruiting and retention (succession) plan.
5. Ensures all employee annual performance reviews and development plans are complete on-time.
6. Coaches Branch Management to produce and deliver accurate forecasts (December, March and June) for Branch's financial objectives/ targets.
7. Leads monthly review of Branch sales and operation's performance verse plan /forecast to determine gaps. Utilizes "action tracker" tool to bridge gaps.
8. Accountable for accurate Mid Month forecasts and results for Sales, Revenue, Executed Margin, Backlog, Billings, and Collections (primary focus on controls LOB), collaborate with Regional HVAC Sales Manager on equipment). Participates in Region Mid Month Review with Systems Leadership Team.
9. Leads the Continuous Improvement effort across assigned branches. Ensure progress to key metrics as measured on BBP scorecard monthly. Places priority on top 10 metrics shared across all Systems HVAC branches.
10. Ensures that branches use standard tools (i.e. SMIS, AIM, BERT, IBS, GPAS, BBP etc.)
11. Increases "blue" content on branch business (products, FCU's, VAV's, CUE, VSD etc.) measured in CUE growth and "buy blue" metrics in BBP.
12. In line with Mid Market Strategy, coaches account management principles to meet portfolio sell objectives identified in BBP scorecard. Ensures the development and maintenance of Account Plans.
13. Practices account management through executive sponsor or selected Key and Target Customers in assigned branches.
14. Works with Region Team Members (Region Controller, Financial Business Analyst) to oversee Branch financial management following the policies and standards of Johnson Controls and with a stewardship that creates long-term viability for the Branch..
15. Monitors customer satisfaction and takes action to address satisfaction issues in a prompt and non-defensive manner.
16. Acts and manages the Branch with honesty and integrity, following the highest ethical standards; complies with all local, state and Federal regulations.
BUSINESS METRICS:
The General Manager is a general business manager with profit and loss responsibility. The following metrics define this responsibility:
* Secured margin to plan
* S, G&A management to planned EBIT achievement
* EBIT $ and % to plan
* Gross margin delivery to plan
* Market share % of all market segments to targets
* Cash flow and asset management
* Minimum expectation to deliver year over year return on sales of 10% within a 100 basis point improvement target
Qualifications
Requirements:
Bachelor's degree in Business or Engineering with a minimum of five years of P&L experience. Master's degree preferred. Ten years progressive sales and operational experience in the HVAC systems industry. Experience in a lead or supervisory role with responsibility for the productivity or development of others. This position requires extensive familiarity with financial planning (income statement, balance sheet) along with operations and sales management. Requires the approval of the Vice President and General Management of Systems North America.
Job
Sales
Primary Location
NY-New York
Other Locations
NJ-Hasbrouck Heights
Organization
Controls North America
New York, NY
New York, New York
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